--- Page 1 --- DISTRIBUTION STATEMENT A:Approved for public release; distribution is unlimited --- Page 2 --- DEPARTMENT OF THE NAVY Headquarters United States Marine Corps Washington, D.C. 20380-1775 4 October 1996 FOREWORD This doctrinal publication describes a theory and philosophy of command and control for the U.S. Marine Corps. Put very simply, the intent is to describe how we can reach effective military decisions and implement effective military actions faster than an adversary in any conflict setting on any scale. In so doing, this publication provides a framework for all Marines for the development and exercise of effective com- mand and control in peace, in crisis, or in war. This publica- tion represents a finn commitment by the Marine Corps to a bold, even fundamental shift in the way we will view and deal with the dynamic challenges of command and control in the information age. The Marine Corps' view of command and control is based on our common understanding of the nature of war and on our warfighting philosophy, as described in Fleet Marine Force Manual 1, Warfighting (to be superseded by Marine Corps Doctrinal Publication 1, Warfighting). It takes into account both the timeless features of war as we understand them and the implications of the ongoing information explosion that is --- Page 3 --- a consequence of modern technology. Since warisfundamen- tally a clash between independent, hostile wills, our doctrine for command and control accounts for animate enemies ac- tively interfering with our plans and actions to further their own aims. Since we recognize the turbulent nature of war, our doctrine provides for fast, flexible, and decisive action in a complex environment characterized by friction, uncertainty, fluidity, and rapid change. Since we recognize that equipment is but a means to an end and not the end itself, our doctrine is independent of any particular technology. Taking a broad view that accounts first for the human factors central in war, this doctrine provides a proper framework for designing, ap- praising, and deploying hardware as well as other components of command and control support. This doctrinal publication applies across the full range of militaiy actions from humanitarian assistance on one extreme to general war on the other. It applies equally to small-unit leaders and senior commanders. Moreover, since any activity not directly a part of warfighting is part of the preparation for war, this doctrinal publication is meant to apply also to the conduct of peacetime activities in garrison as well as in the field. This publication provides the authority for the subsequent development of command and control doctrine, education, training, equipment, facilities, procedures, and organization. This doctrinal publication provides no specific techniques or procedures for command and control; rather,it provides --- Page 4 --- broad guidance which requires judgment in application. Other publications in the command and control series will provide specific tactics, techniques, and procedures for performing various tasks. MCDP 5,Planning, discussesthe planning side of command and control more specifically. "Operation VERBAL IMAGE," the short sto!y with which this publication begins, offers a word pictUre of command and control in action (done well and done poorly) and illustrates various key points that appear in the text. It can be read sepa- rately or in conjunction with the rest of the text. Chapter 1 works from the assumption that, in order to develop an effec- tive philosophy of command and control, we must first come to a realistic appreciation for the nature of the process and its related problems and opportunities. Based on this understand- ing, chapter 2 discusses theories of command and control, looking at the subject from various aspects, such as leader- ship, information management, and decisionmaking. Building on the conclusions of the preceding chapters, chapter 3 de- scribes the basic features of the Marine Corps' approach to command and control. --- Page 5 --- A main point of this doctrinal publication is that command and control is not the exclusive province of senior command- ers and staffs: effective command and control is the responsi- bility of all Marines. And so this publication is meant to guide Marines at all levels of command. DISTRIBU11ON: 142 000001 00 © 1996 United States Government as represented by the Sec- retary of the Navy. All rights reserved. Corps --- Page 6 --- MCDP 6 Command and Control Operation VERBALIMAGE Chapter1.The Nature of Command and Control How Important is Command and Control? —Whatis Command and Control? —Whatis the Basis of Command and Control? —Whatis the Relationship Between "Command" and "Control"? —WhatDoes it Mean to be "In Control"? —Complexityin Command and Control — WhatMakes Up Command and Control? —WhatDoes Command and Control Do? —TheEnvironment of Command and Control: Uncertainty and Time — Commandand Control in the Information Age — Conclusion Chapter 2.Command and Control Theory Point of Departure: The OODA Loop —TheInformation Hierarchy —ImageTheory —TheCommand and Control Spectrum —LeadershipTheory —PlanningTheory — OrganizationTheory —CommunicationsTheory — InformationManagement Theory —Decisiomnaking Theory —Conclusion --- Page 7 --- Command and ControlMCDP 6 Chapter 3.Creating Effective Command and Control The Challenges to the System —MissionCommand and Control —Low-LevelInitiative —Commander'sIntent — MutualTrust —ImplicitUnderstanding and Communication —Decisionmaking—Information Management —Leadership—Planning—Focusing Command and Control —TheCommand and Control Support Structure —Training,Education, and Doctrine — Procedures—Manpower—Organization—Equipment and Technology —Conclusion Notes --- Page 8 --- MCDP 6Operation VERBAL IMAGE Operation VERBAL IMAGE Scene: A troubled corner of the globe, sometime in the near future. The Marine expeditionary force prepares for an up- coming offensive. 2248 Monday: Maj John Gustafson had taken over as the regimental intelligence officer just in time for Operation VERBAL IMAGE. Who thinks up the names for these opera- tions anyway? he wondered. This would be his first command briefing and he wanted to make a good impression. The colo- nel had areputationforbeing a tough,no-nonsense boss—and the best regimental commander in the division. Gustafson would be thorough and by-the-numbers. He would have all the pertinent reports on hand, pages of printouts con- taining any piece of data the regimental commander could possibly want. He went over his briefing in his mind as he walked with his stack of reports through the driving rain to the command tent. --- Page 9 --- Command and ControlMCDP 6 The colonel arrived, just back from visiting his forward battalions and soaking wet, and said, "All right, let's get started. S-2, you're up." Gustafson cleared his throat and began. He had barely got- ten through the expected precipitation when the colonel held up his hand as a signal to stop. Gustafson noticed the other staff officers smiling knowingly. "Listen, S-2," the colonel said, "I don't care about how many inches of rainfall to expect. I don't care about the per- centage of lunar illumination. I don't want lots of facts and figures. Number one, I don't have time, and number two, they don't do me any good. What I need is to know what it all means. Can the Cobras fly in this stuff or not? Will my tanks get bogged down in this mud? Don't read me lists of enemy spottings; tell me what the enemy's up to. Get inside his head. You don't have to impress me with how much data you can collect; I know you're a smart guy, S-2. But I don't deal in data; I deal in pictures. Paint me a picture, got it?" "Don't worry about it, major," the regimental executive of- ficer said later, clapping a hand on Gustafson's shoulder. "We've all been through it." 0615 Tuesday: The operation was getting underway. In his battalion command post, LtCol Dan Hewson observed with satisfaction as his units moved out toward their appointed ob- jectives. He watched the progress on the computer screen be- fore him. Depicted on the 19-inch flat screen was a color map of the battalion zone of action. The map was covered with --- Page 10 --- MCDP 6Operation VERBAL IMAGE luminous-green unit symbols, each representing a rifle pla- toon or smaller unit. If a unit was stationary, the symbol re- mained illuminated; when the unit changed location by a hundred meters, the symbol flashed momentarily. Hewson tapped on a unit symbol on the touch screen with his finger, and the unit designator and latest strength report came up on the screen. Alpha Company; they should be mov- ing by now. "Get on the hook and find out what Alpha's problem is," Hewson barked. "Tell them to get moving." With rapid ease he "zoomed" down inscale from 1:100,000 to 1:25,000 and centered the screen on Bravo Com- pany's zone. Hewson prided himself on his computer literacy; no lance corporal computer operator necessary for this old battalion commander, he mused. Hewson was always amazed at the quality of detail on the map at that scale; it was practi- cally as if he were there. That was the old squad leader in him coming out. He tapped on the symbol of Bravo's second pla- toon as it inched north on the screen. No, they should turn right at that draw, he said to himself. That draw's a perfect avenue of approach. Where the hell are they going? Don 't they teach terrain appreciation anymore at The Basic School? "Get Bravo on the line," he barked. "Tell them I want sec- ond platoon to turn right and head northeast up that draw. Now. And tell them first platoon needs to move up about 200 yards; they're out of alignment." Satisfied that everything was under control in Bravo's zone, Hewson scrolled over to check on Charlie Company. --- Page 11 --- Command and ControlMCDP 6 Back when he was a young corporal, some 22 years ago, this technology didn't exist. It was amazing how much easier command and control was today compared to his old squad leader days, how much more control there was now. He won- dered if the junior Marines realized just how lucky they were. 0622 Tuesday: Second Lieutenant Rick Connors was feeling anything but lucky. Justpast the mouth of a draw, he angrily signaled for second platoon to halt. Company was on the ra- dio, barking about something. He was wet, he was cold; his rain top had somehow sprung a leak, and a stream of icy wa- ter poured down his spine. And on top of everything else, now this. "Come again?" he said to his radio operator. "Sir, Hotel-3-Mike says we're supposed to turn right and head up this draw," LCp1 Baker repeated. Damn PLRS, Connors cursed to himself. He had never ac- tually seen a PLRS, that venerable piece of equipment having been replaced by a newer, lighter generation of position- locating system which attached to any field radio and sent an updated position report every time the transmit button was cued. But like all the more experienced Marines, he insisted on calling the new equipment by the old name. "Up that draw," Connors repeated, as if to convince him- self he had heard correctly. "Hotel-3-Mike says it's an excellent avenue of approach, sir," Baker reported dutifully. --- Page 12 --- MCDP 6-OperationVERBAL IMAGE Connors studied the impenetrable web of thorny, interlock- ing undergrowth in the draw and snorted scornfully. Maybe on somebody's computer screen it is, hethought. Buton the ground it's not. Somebody at battalion must have his map on 1:25,000 again. So much for the decentralized mission con- trol they told us about at TBS. What do they even need lieu- tenants for f they're going to try to control us like puppets? Hedespised the prospect of hacking his way through the thick brush of the draw, especially when first squad had spotted what looked like an excellent concealed avenue of approach not 200 yards ahead. Of course, if he followed Instructions, higher headquarters would be squawking about his slow rate of advance—there were no thickets of pricker bushes on a computer map. He could just imagine the radio message: "What'staking you so long, 3-Mike-2?It'sonly an inch on the map." Andif he chose the other route they'd be on him in no time about disobeying orders. He cursed the PLRS again. But then he decided it wasn't the PLRS that was the problem; it was the way it was being used. 1118Tuesday:A section of SuperCobra Ills churned through the driving rain on its way back to the abandoned high school campus that served as an expeditionary airfield, returning from an uneventful scouting mission. "I'll tell you what, skipper," 1 stLt Howard Coble said from the front seat of the lead helicopter, "this soup isn't getting any better." --- Page 13 --- Command and ControlMCDP 6 In fact, it was getting considerably worse, Capt Jim Knut- sen decided as he piloted the buffeting attack helicopter. A squall was moving back in. Goo at 500 feet, visibility down inside a mile and worsening. "I'm glad I'm not those poor bastards," Coble said, indica- ting a mechanized column on the muddy trail below them to starboard. "You got that right," Knutsen said, not paying much atten- tion. Until Coble cursed sharply. "Those aren't ours," Coble said. "Take a look, skipper. BMPs, T-80s." Coble was dead right. What they were looking at was an enemy mechanized column, Knutsen guessed, of at least bat- talion strength. Probably more. His first instinct was to make a run at the column, but his intuition told him otherwise. Something was not right. Knutsen banked the Cobra away sharply to avoid detection, and his wingman followed. What's wrong with this picture? Knutsen said to himself. The mission briefing had said nothing about enemy mecha- nized forces anywhere near this vicinity. The enemy had ap- parently used the cover of the bad weather to move a sizable force undetected through a supposed "no-go" area into the di- vision's zone. Knutsen was familiar enough with the ground scheme of maneuver to know instantly that this unexpected presence posed a serious threat to the upcoming operation. We got ourselves a major problem. These guys are not sup- posed to be here. --- Page 14 --- MCDP 6Operation VERBAL IMAGE His wingman's voice crackled over the radio: "Pikeman, did you see what I just saw at two o'clock?" "Roger, Sylvester." "We need to let DASC know about this," Coble said on the intercom. Knutsen considered the problem. Reporting the sighting to the direct air support center would, of course, be the standard course. But because of the weather, they'd had trouble talking to the DASC all day; they couldn't get high enough to get a straight shot. In these conditions, he figured they were nearly a half hour from the field. And when he finally got the mes- sage through, he could imagine the path the information would take from the DASC before it reached the units at the front—and that was provided they even believed such an un- likely report. DASC hell, we need to tell the guys on the ground, he thought. They might like to know about an enemy mech column driving straight through the middle of the MEF's zone. Forget normal channels. Unfortunately he had no call signs or frequencies for any of the local ground units. "Howie, find me some friendlies on the ground," he said. He radioed his wingman with his plan. "Got somebody, skipper," Coble said shortly. "AAV in the tree line at nine o'clock. Got it?" "Roger, I'm setting down." 1132 Tuesday:You got to be crazy to be flying in this weather, Capt Ed Takashima said to himself when he heard the sound of approaching helicopter rotors. He was twice 7 --- Page 15 --- Command and ControlMCDP 6 amazed to see the Cobra appear low over the trees and settle into the clearing not a hundred yards away while its partner circled overhead. He hopped down from his AAV and jogged out into the clearing to meet the Marine emerging from the cockpit and was three-times astonished to recognize him as an old Amphibious Warfare School classmate. "Knut-case," he said, pumping his friend's hand enthusias- tically. "I should have known nobody else would be crazy enough to fly in this stuff. What the hell are you doing here?" Knutsen quickly explained the situation and, when he was finished and saw Takashima's expression, said: "Don't look at me like I'm crazy, Tak." Anybody else Takashima would have thought was cra- zy—or else completely lost—but not Knutsen. He had known Knutsen too long for that. Knutsen was too squared away. "Give me your map, I'll show you," Knutsen said. "We're right here, right? And the enemy is right there, heading in this direction," jabbing the map and tracing the enemy move- ment. As Knutsen had begun to diagram the enemy move, Taka- shima was already considering the situation. With all the sen- sors and satellites and reconnaissance assets that support a MEF, Takashima wondered, how does an enemy mechanized battalion drive through the middle of our sector without being detected?He remembered reading something somewhere about uncertainty being a pervasive attribute of war. Chalk one up to Clausewitz 's 'fog of war," Takashima decided. Of course, Takashima knew, since it was a "no-go" area—and --- Page 16 --- MCDP 6Operation VERBAL IMAGE that meant that somebody up the chain had looked at the ter- rain and decided it was impassable—it would remain rela- tively unobserved. But how it had happened didn't matter:it had happened. What to do about it?That was the problem. Six or seven clicks, tops, he thought, looking at the map. Not much time. This changed everything. The original battalion plan would have to be scrapped; it was as simple as that. Takashima recognized that his original mission was over- come by events. He made his decision. The situation called for quick thinking, and quicker action. The objectives might change, but the overall aim remained the same. The ultimate object, Takashima knew, was to locate the main enemy fotce and attack to, destroy it. That could still be the object; it wiId just have to happen a lot farther south than had been plan4ed. If the battalion could make a 90-degree left turn in time, hey might just pull it off. Now if he could just get battalion t? go along with it....heneeded to talk to the battlion cpm- mander. Knutsen had finished tracing the enemy movement, and his finger rested on the map, pointing at a small town called Cul- verin Crossroads. "That's it then," Takashima said. "Culverin Crossroads." "I hear you, Tak," Knutsen said. "You're thinkng of that West Africa map ex we did last year at AWS, aren't you? The one where we wheeled the whole regiment and took the red force in the flank." "Yeah, that's the one," Takashima said. 9 --- Page 17 --- Command and ControlMCDP 6 "Whatthehell; let's do it. I got enough fuel for maybe one pass. You want me to work them over, or don't you want them to know that we're on to them?" "Let's wait and surprise them. Can you bring back some friends?" What a kick, Knutsen thought. A couple of captains stand- ing in the middle of a muddy field in a downpour working out the beginnings of a major operation. It reminded him of play- ing pick-up football as a kid and drawing improvised plays in the dirt. "We'll be here," he said with a grin. "You'll recognize me—I'll be the one in front." "See you then, K.nut-case," Takashima said. They shook hands, and Knutsen climbed back into the cockpit. "Olsen!" Takashima bellowed at his radioman. "Try to get me battalion. 1 need to talk to the colonel direct." 1310 Tuesday:"General, the latest weather pictures are coming in," the lance corporal reported, the note of anxious- ness unmistakable in his voice. MajGen Harry Vanderwood doubted if there was a single Marine anywhere in the wing who did not recognize the sig- nificance that attached to the latest forecasts. "I'll be right there, Marine," he replied. No sooner had Vanderwood arrived in the tactical air corn- mand center than the MEF commander bustled in unan- nounced as he had a disconcerting habit of doing. You never --- Page 18 --- MCDP 6Operation VERBAL IMAGE knew when he was going to show up, or where, Vanderwood mused. Wing commander or mechanic on the flight line, you were never safe. "Have you gotten the latest on the situation, Harry?" the MEFcommanderasked. "As of the last 15 minutes, general," Vanderwood replied. "Not that I'm any smarter than I was before. I'd still like to know what the hell is going on." "That makes two of us. I'd like to talk to those Cobra pilots myself." "It's being arranged, general. They managed to take off on another sortie before we could grab them. Under terrible con- ditions, I might add. When they get back, I'm either going to give them a medal or a butt-chewing; probably both." The MEFcommandergrunted. "How's the weather look- ing?" he asked. "We're just in the process of pulling down the latest pic- tures from the weather satellite," Vanderwood said. A large-scale map of the area of operations appeared on the large screen, color-coded to illustrate the precipitation fore- cast. "No good news there," Vanderwood said. "Let's take a look at the incoming weather." A broader map, much like a weather map on a television newscast, appeared on the screen. Heavy white blotches swept sputteringly across the screen from left to right. "Freeze it right there," Vanderwood said, and the image stopped moving. "Good. That could be the break we're look- ing for. I figure in about 90 minutes we'll be able to get --- Page 19 --- Command and ControlMCDP 6 something going. If this pattern holds, I plan to blot out the sun—what little sun there might be—with aircraft by 1500. Now all we need is to know what we're going to be attack- ing." "How about cueing up the MEF situation package, and we'll see if we can't make some sense of this," the MEF com- mander said. "And see if we can get General Bishop on tele- conference." "Somebody ask the Top to come over here," Vanderwood said, meaning the intelligence chief. "General, the division commander's away from the CP, but we're setting up video with the chief of staff," a Marine re- ported. "Very well," the MEF commander said. He fully expected Bishop to be away from the command post; in fact, the divi- sion command post was the last place he'd expect to find, the division commander in the middle of a battle. The computer operator, Cpl Beale Davis, tapped quickly on his keyboard, and the wall-sized screen blinked, the weather map replaced by a situation map of the MEF's area of operations. From the menu across the top of the screen, he opened a "conference" window, and the division chief of staff appeared in a live video feed. "How are you, Tom?" the MEF commander said. "Hanging in, general," Col Tom Hester replied. "Sir, Gen- eral Bishop has gone forward. Do you want him paged? If he's at one of the regimental CPs, we can get him on video too." --- Page 20 --- MCDP 6Operation VERBAL IMAGE "No, that's all right. We're just going to try to piece this picture together, and I want everybody to share the same im- age. Are you looking at the same thing we are?" "Yessir, he is," Davis said, meaning that the screen in the division command post would depict the same information and images that were being called up on the wing situation map. Davis had logged into the theater data base and could "pull down" almost instantaneously any individual piece of data, or complete or partial package of information, that had been en- tered into the system anytime, anywhere, by any means. He had access to text, imagery, and live or prerecorded video-and audio, which he could call up by opening additional windows on the screen. Through the theater data base, he had access to State Department reports, Defense Intelligence Agency sum- maries, Central Intelligence Agency accounts, and National Imagery and Mapping Agency charts. Likewise, he could call up the latest tactical reports and analyses by a variety of cate- gories—time, unit, contents, location, reliability—and could specify the level of information resolution— "granularity," they called it. Any time he asked for tactical reports over a period of time, the software would automatically "crunch out" a trend analysis, both in picture and bullet form. With a little manipulation, he could get direct feeds from satellites or aerial reconnaissance drones. (This procedure was not taught in the classroom; it was an unauthorized "back door" gate- way, but nobody complained when Davis pulled it off.)Per- haps most important of all, he could access the Cable News Network for the latest-breaking developments. There was no 13 --- Page 21 --- Command and ControlMCDP 6 lack of information out there, Davis knew. You were being bombarded by it. Any yahoo could access a near-endless flow of impressive data. The trick to being a good computer opera- tor was being able to sift through it all to access the right in- formation in the right form at the right time so the old man couldfigure out what it meant. In an effort to make some sense of the enemy situation, they pulled down various "packages" of information, mostly in picture form, which promptly appeared and disappeared on the screen at Davis' command. Enemy armor spottings within the last 48, 24, and 12 hours. All ground contacts reported in the last 48 and 24 hours. All enemy artillery units spotted and fire missions reported in the last 48 hours. Road and rail us- age in the last 72 hours. Sightings of enemy mobile air de- fense equipment, usually a good indicator of the disposition of the main body, in the last 48 and 24 hours. Enemy radio traffic in the last week. Enemy aviation activity in the last 2 days. Every once in a while the MEFcommanderwould ask for a "template," a computer-generated estimate of possible enemy dispositions and movements based on the partial infor- mation that was available. Each template automatically came with a reliability estimate—"resolution," they called it—cal- culated as a percentage of complete reliability. The best reso- lution they had gotten for any one template was 45 percent; most were in the twenties and thirties. Statistically not very good—but certainly as good as could be expected. Another set of red enemy symbols flashed on the screen. "What the hell," the MEF commander said, looking at the screen which indicated a heavy flow of enemy helicopter --- Page 22 --- MCDP 6Operation VERBAL IMAGE traffic along a single route. A majorheliborneoperation? In this weather? As if things aren 't sticky enough. And why is this the first I'm hearing of it?"You're telling me the en- emy's been flying fleets of helicopters continuously the last 6 hours?" Vanderwood looked to MSgt Edgar Tomlinson, the intel- ligence chief. "No, general," Tomlinson said. "He's not flying anything. What you're seeing on the screen, believe it or not, is actually a row of power lines. We checked it out. Radiating and blow- ing in this wind, our sensors picked them up as helicopters." "You're kidding me, Top," the MEF commander said skeptically. "Our sensors think a set of power lines is a bunch of helicopters?" "I guarantee it, general," Tomlinson said. "If you want to call up an aerial photo, I can show you the power lines." "No, I believe you, Top." "I've seen it happen before," Tomlinson said. "This gear is great, as long as you don't trick yourself into thinking that it's actually smart." Despite an aggregate resolution of under 25 percent, Van- derwood sensed that a possible pattern had slowly begun to develop, but hardly anything conclusive. A possibility. A hunch. A little better than a wild guess. Despite the admit- tedly amazing technology, you could never be certain of any- thing, Vanderwood knew. Despite the artificial intelligence, the decision aids, the computer analysis. As long as war re- mained a clash of human wills, Vanderwood mused, no mat- 15 --- Page 23 --- Command and ControlMCDP 6 ter how much technology you had, it still boiled down in the end to intuition and judgment. "General, the division commander's coming in on video link," a Marine interrupted. A window opened on the wall screen, and MajGen Miles Bishop appeared, apparently from inside a command AAV somewhere on the battlefield,the trademark cigar stub clamped in his teeth. "Hey, can anybody hear me?" he was saying gruffly over the background noise in the AAV. "Is this blasted thing on?" "Bish, this is Vanderwood with the MEF commander," the wing commander said. "You're coming in fine on this end." "The video whatzit thing is on the blink on this end, but I can hear you okay," Bishop replied. "Glad you could spare a few minutes out of your busy schelule," the MEF commander said. "We've been trying to figure out what the hell's been going on. We've been running some software for the last half hour, and we think we might have something." "You want to know what the hell's going on, general?" Bishop said. "Hell, I can tell you what's going on." "Okay, let us have it," the MEF commander said, and Bishop proceeded to describe in his own colorful but accurate way the same situation that had begun to take shape, with much less clarity, on the wall screen of the TACC. Vander- wood and the MEF commander exchanged glances. Bishop, Vanderwood mused, shaking his head. What apiece of work Glad he 's onmy team. --- Page 24 --- MCDP 6Operation VERBAL IMAGE "How did you come by that, Bish?" the MEF commander asked. "Me and a couple of the boys sitting around a heat tab making some coffee just swagged it," Bishop said with a lop- sided grin. "Ever-lovin' coop da oil—isn't that what you're always calling it, Harry?" "Coup d'oeil, Bish," Vanderwood pronounced—referring to the French term which described the ability of gifted com- manders to peer through the "fog of war" and intuitively grasp what was happening on the battlefield. "Yeah, whatever," Bishop snorted. Vanderwood grinned at Bishop's famous good-old-boy routine. Outside the circle of general officers, few Marines knew that French was one of the four foreign languages that Bishop spoke like a native. "As long as he's got it," the MEF commander said, "let him pronounce it however he likes." 1428 Tuesday:Capt Takashima heard the unmistakable sound of the ATGMs firing off in unison like a naval broad- side. The doctrinal manuals called it "massed, surprise fires." Takashima called it "a world of hurt for the bad guys." Damn if those bastards didn 't walk right into it, he thought as he scampered forward to get a better look at the situation at the crossroads where first platoon had just sprung an ambush on the leading elements of the enemy column. I owe Knutsen a beer when this is all over. He couldn't explain how he knew, but just from the sound of things he could tell that first 17 --- Page 25 --- Command and ControlMCDP 6 platoon had caught them pretty good. Amazing how you learned to sense these things. The ground nearby erupted in a massive explosion, and he hit the deck—S--or rather, the 6 inches of water that covered the deck. "Olsen, you all right?" he yelled after checking to make sure he was still in one piece. "Yessir," his radioman replied. "Captain, third platoon wants to talk to you." Second Lieutenant Tim Dandridge, Golf Company's least experienced platoon commander, was several hundred yards off to the right. Takashima had originally put third platoon where he could keep his eye on Dandridge, but when he'd spun the company, it had left third platoon off on the right flank by itself. Takashima switched on his headset. "Oscar-3, this is Romeo-2-Oscar, go." "Romeo-2-Oscar, I've got mechanized activity to my front and more activity moving through the woods around my right flank, over," Dandridge reported. Even over the radio Takashima could sense the nervous- ness in the lieutenant's voice. "Echo's on your right flank," Takashima said. "Roger, Romeo-2-Oscar, I don't think it's Echo," came the reply. "I'm not picking them up on PLRS." Takashima checked his electronic map board, networked to Olsen's radio, which in addition to his own eight-digit loca- tion could show the location of friendly transmitters. He punched in a request for the location of all transmitters of pla- toon level or higher. Dandridge was right: no Echo Company --- Page 26 --- MCDP 6Operation VERBAL IMAGE units. Which meant one of two things:either Echo was so badly lost they weren't even on the map, or somebody had keyed the wrong code into all of Echo's transmitters. "Have you made contact with Echo?" Takashima asked. "Negative. Can't raise them." "Any visual with the enemy?" "Negative, but they're definitely out there," Dandridge said. "Estimate at least a company." "Roger, are you in position yet?"Third platoon should have been well set in by now, ready to ambush the advancing enemy forces. There was a pause."Er,roger...prettymuch, Romeo-2-Oscar," came the halting reply. Which meant "No," Takashima knew. Good news got passed without hesitation; bad news always seemed to move more reluctantly. Not a good sign. For a second, he consid- ered heading over to third platoon's position to check things out, but he quickly dismissed the idea. His intuition still told him the critical action was taking place in front of him at first platoon's position. Events were still unfolding as expected, thanks to Knut-case. This was where he needed to be. Chances were that the young lieutenant was exaggerating; but yet, if Dandridge was right, then Takashima had read things wrong, and the enemy had other ideas in mind. You could never count on the bastards doing what they were supposed to. "Gunny!" Takashima bellowed over the sound of the shell- ing. 19 --- Page 27 --- Command and ControlMCDP 6 A moment later GySgt Roberto Hernandez splashed down beside him. "Gunny, third platoon is reporting enemy activity to their front and flank," Takashima began. "Roger that, skipper," Hemandez said. "I was listening in." Naturally, Takashima thought. Nothing the gunny did sur- prised him anymore. "I'm concerned about what's going on over there," Taka- shima said. "But I don't have time to check it out myself. That activity they reported might or might not be Echo Com- pany. Gunny, I want you to hustle over there, have a look around, and report back to me what you see. Use an alternate net. If it's real trouble, I need to know in a hurry. Don't step on any toes, but you might want to make a few tactful sugges- tions if it's appropriate." "You want me to be, sir, what is sometimes referred to in the literature as a 'directed telescope,' "Hernandez said. "Directed tele-what? Get outta here, gunny," Takashima said with a grin. Sometimes it was a pain having the best-read staff NCO in the Marine Corps as a company gunny, he decided as he watched Hernandez charge away. But not usually. 1455, Tuesday: "Any questions?" Any questions? Col Perry Gorman, the division G-3, won- dered incredulously. Where should I start? MajGen Bishop had just spent the last half hour orienting his staff to the new situation. He stood in front of the large 20 --- Page 28 --- MCDP 6Operation VERBAL IMAGE electronic mapboard in the musty tent which housed the divi- sion's future ops section. The map was crisscrossed with the broad arrows and symbols he had been drawing with the sty- lus while he talked. Every once in a while Bishop would call for an estimate or opinion, or one of his staff would ask a question, make a recommendation, or take the stylus to sketch on the map. An energetic discussion would usually ensue and Bishop would let this go on for a few minutes, listening to the arguments for and against and benignly chewing on his cigar while the members of his staff had their say; then he would suddenly shut the discussion off and announce his position. Sometimes Bishop followed the advice of his staff; some- times, Gonnan was convinced, the general had already made his decision but wanted to make sure his people felt that they had had the opportunity to participate. It was truly an educa- tion watching Bishop work his staff, Gorman decided. It was a fluid and idiosyncratic process, reflective of Bishop's own personality. Never exactly the same twice and yet very effec- tive. Anybody who thought staff planning was a mechanical process had never been around MajGen Miles Bishop. There was an old military saying, attributed to the Prussian Field Marshal Moltke, that no plan survives contact with the enemy. In a short period of time by merely modifying an ex- isting branch plan, Bishop quickly reoriented the efforts of the division to meet the new situation. Gorman's first thought was for the wasted effort; but he quickly realized the effort had not been wasted at all:it had been a valuable learning process which had resulted in an improved situational aware- 21 --- Page 29 --- Command and ControlMCDP 6 ness that was shared by Bishop, the entire staff, and subordi- nate commanders. A feeling had engulfed the command post that through pre- vious good planning and adaptability the division had turned a potential crisis into a decisive opportunity. Of course, Gor- man mused, an awful lot of things had to happen to make adaptability during execution possible. It's amazing how much preparation is required to provide flexibility in execu- tion. Adivision contained an awful lot of independent parts that needed to be working toward the same goal. The inteiii- gence collection plan would have to be reoriented to the new axis of advance, as would the fire support planning and the logistics effort. Potential enemy countermoves would have to be considered, as well as possible ways to deal with them. Onegoodthing that doesn 'thaveto change is the com- mander 'sintentand itsend state. Theforce would have to be reorganized to support the new taskings. Fragmentary orders would have to be issued. Necessary coordination would have to be effected above, below, and laterally—especially with the wing since all the aviation support requirements had changed. The light armor battalion would have to be rede- ployed to continue the counterreconnaissance battle. With Task Force Hammer as well as all the forward units commit- ted to the exploitation, a new reserve would have to be çonsti- tuted somehow, but not immediately. Thought would have to be given to protecting the lengthening lines of communica- tions as the pursuit continued. The general's concept for a regimental helicopterborne attack into the enemy rear would have to be worked out—a major evolution in itself (although 22 --- Page 30 --- MCDP 6Operation VERBAL IMAGE most of the planning and coordination would be done by the regiment). Landing zones and helicopter lanes would have to be reconnoitered, air defenses located and targeted for sup- pression... "Last chance," Bishop was saying. "No saved rounds?" "You want this by when exactly, general?" a voice from the back of the tent asked. Laughter broke out, and Bishop smiled but did not bother to answer. The general's obsession with tempo was legen- dary. "Look, people, don't worry about trying to control every moving piece in this monster. It's not gonna happen. I can tell you it's gonna be chaos for the next few days at least. Maybe longer. The battalions and regiments are already starting to do what we need them to do, so let's not try to overcontol this thing. I just want you to make sure that all the chaos and may- hem are flowing in the same general direction and that we keep it going. Coordinate what absolutely needs to be coordi- nated and don't try to coordinate what doesn't. Keep this thing pointed straight, but let it go. Remember, the sign of a good plan is that it gives you both direction and flexibility. "All right," the general concluded, "I think everybody knows where we stand and what needs to be done. Let's get at it." 1505 Tuesday: If 2ndLt Connors had been unhappy before, he was positively miserable now. He decided he felt about as useful as a mindless pawn in some giant chess game, being 23 --- Page 31 --- Command and ControlMCDP 6 moved around one square at a time. Certainly don't want to get too far ahead of ourselves, do we?The analogy was pretty appropriate, he thought. Too bad the chess player who was ordering him around showed every sign of being an inde- cisive beginner who seemed to be taking an awful lot of time between moves. What made things worse was that from the distant shelling and the radio traffic he could tell that there was one heck of a battle going on. And he was missing it. Every time he radioed for instructions he'd get the same reply—"Wait out"—and when the orders eventually arrived, it seemed that he was al- ways one step too late. Usually, he'd arrive just in time to have to duck the tail end of somebody else's fire mission. He might just as well have been wandering around the pine for- ests of beloved Camp Lejeune for all the action he was get- ting. Was that a red-cockaded woodpecker he just saw? He crawled to the edge of the vegetation and peered across the clearing. That was the objective, alt right, some 300 yards away. Hill 124, now known as Objective Rose after the com- pany commander's mother-in-law. He checked his watch; the prep fires were scheduled to commence at half past. He searched the hilltop carefully through his thermal binoculars and saw no sign whatsoever of enemy activity. Of course, he didn't know what he had expected to see. He'd been given no information on the enemy situation on the objective, and he had no idea why he was attacking this hill in the first place. He certainly had no idea what made Hill 124 so important—-other than that it was a convenient place to draw a goose egg on some higher-up's map. He was expected 24 --- Page 32 --- MCDP 6Operation VERBAL IMAGE to attack and seize Objective Rose, commencing at 1530, and that was that. With his squad leaders, Connors crawled back to rejoin the platoon. "Lieutenant, company wants to talk to you," his radioman reported. Connors switched on his headset. "Hotel-3-Mike, this is 3-Mike-2," he said. "3-Mike-2, are you ready yet?" For about the tenth time, Connors said to himself. Keep your shorts on; the attack doesn 'Igofor another 20 minutes. "Roger that," he replied out loud. "The objective is de- serted." "Roger. The prep fires commence at 1530, as scheduled, and last for 5 mikes." "I say again, the objective is deserted, Hotel-3-Mike," Connors said. "We don't need the prep fires; we can just walk up on the objective." There was a pause. Connors could imagine the captain wrestling with that one. He couldn't blame the captain, really. Battalion wanted things done a certain way. To change things now, Connors knew, would throw off the timetable and would mean shutting off the scheduled fires—in short, it would dis- rupt the plan. And you certainly didn't want to interfere with the plan, he knew—not in this battalion anyway. The plan was everything. All the elements of the battalion were sup- posed to attack in close synchronization, Connors knew— "synchronization" was LtCol Hewson's favorite buzzword. Of course, when Connors thought of synchronization he 25 --- Page 33 --- Command and ControlMCDP 6 invariably thought of synchronized swimming, and he smiled at the ridiculous image of a couple of swimmers pirouetting in graceflul unison in a pool. He couldn't imagine anything less like combat than that. I might not have a world of experi- ence, he thought, but how could anybody in his right mind think you could synchronize the confusion and mayhem of any military operation? It boggled the mind. "Listen, the prep starts at 1530," came the eventual reply over the radio, somewhat testily. "Just do it." "Roger, out," Connors said resignedly. Three bags fulL Setting in the base of fire and getting the other two squads in position for the assault was the work of only a few minutes. Connors checked his watch:still only a quarter past. Hope nobody falls asleep waiting, he thought, abundantly aware of Marines' remarkable ability to doze off on a moment's notice anytime, anyplace, in any conditions. Fifteen minutes later, exactly on schedule, the preparation fires commenced and ended 5 minutes later. Battalion would be pleased: the attack went flawlessly; there was no enemy resistance to screw it up. His two squads swept through the tall grass toward the hill and within minutes were consolidating on the objective. There was no sign that the enemy had ever occupied the hill. Whether the enemy was anywhere in the vicinity he couldn't tell: because of the tall grass, visibility was about 10 yards in any direction. No matter; they had accomplished the assigned task. "Litutenant, company gunny wants our ammo and casualty report," his radioman said. 26 --- Page 34 --- MCDP 6Operation VERBAL IMAGE Connors chuckled scornfully. Seeing as there was nobody to shoot at us and nobody for us to shoot at....Now, Connors, you're being a malcontent again. Just go through the motions and don 't make waves. "I'lltakeit,"hesaid,switchingonhisheadset. "Hotel-3-Mike, this is 3-Mike-2. No casualties; no ammo ex- pended. Mission accomplished. What next, over?" There was pause, then finally the reply came: "Wait out." 1635 Tuesday: "Romeo-2-Oscar, this is 2-Oscar-3." Capt Takashima recognized the gunny's voice on the com- mand alternate net. He had been hearing the firefight coming from that direction for some time now—he didn't know how long:it could be 20 minutes, it could be 2 hours—but he didn't have time to think about it. He'd feel a lot better once he got the gunny's opinion of the situation. "This is 2-Oscar, go," Takashima said. "Confirm situation as described earlier by 2-Oscar-3," Her- nandez reported. "Engaged, situation well in hand. Echo was a little slow getting their act together, but Oscar-3 saved their butts. Caught the enemy pretty good." "Have you made contact with Echo?" "Roger," Hernandez said. "Have been attached." "Say again," Takashima said, confused. "2-Oscar-3 has been attached to A(pha-7-HoteL" What the hell? Who the hell does Schuler think he is, tak- ing it on himself to attach one of my platoons to his company? Takashima was about to cut loose with some choice words, 27 --- Page 35 --- Command and ControlMCDP 6 but he thought better of it. He knew that he was in no posi- tion to try to control what third platoon was doing; he was too busy dealing with the situation at the crossroads. Sometimes the enemy didn't use the same boundaries that we did, Taka- shima realized: third platoon was really part of Echo's fight. That being the case, Takashima knew that for the purposes of unity of command third platoon ought to be answering to Schuler and not to him. It was hardly conventional, Taka- shima decided—certainly not the school solution—but, under the circumstances, it was the right thing to do. I guess that's what gunny would call a "self-organizing, complex adaptive system, "Takashima mused. I'lljust have to remember to give Schuler a hard time about needing four platoons to do what we can do with only two. 0255 Wednesday: The MEF commander shed his dripping poncho as he stepped out of the rain into the MEF command post. The military policeman snapped to attention and saluted. "Carry on, Sgt McDavid. Cpl Cooper," he said to his soaked driver, "get some sleep. It's been a long day." He made his way into the operations center and dropped wearily into his chair where he'd started the operation some 24 hours before. In the last 24 hours, he'd been all over the MEF area of operations. He'd been to the division forward command post to talk to the division commander face-to-face about how to deal with the unexpected developments. He'd insisted on a face-to-face because he wanted to make sure they understood each other. He'd been to the wing head- 28 --- Page 36 --- MCDP 6Operation VERBAL IMAGE quarters twice to try to get a handle on theoverallsituation and to see what could be done about air support. He'd person- ally debriefed the Cobra pilots who'd first spotted the enemy column. He'd videotaped a new intent statement—an "intent- o-mmercial," as the Marines jokingly referred to it—to be broadcast to the entire MEF (at least down to battalion and squadron level, the lowest level that had video capability). He and the wing commander had taken a terrifying V-22 flight over the battlefield (and unfortunately had gotten precious lit- tle out of it). He'd been back to the MEF command post once during the day to see if the situation had gotten any clearer since he'd left:it hadn't. He'd visited the division's main- effort regiment and that regiment's main-effort battalion near Culverin Crossroads. (It hadn't been until he'd met that CO from Golf Company, Capt Taka-something, and had seen the indomitable fighting spirit of his Marines that he'd realized that the MEFwouldcarry the day—"Just get me some air, general," the captain had said.) He'd visited the engineers to make sure that the roads were going to hold up for at least the next 72 hours in this rain. He'd even spent several hours su- pervising an assault river crossing during the critical early stages of the pursuit. And he'd happened upon the FSSG commander at a maintenance contact point, of all places, where they'd watched an M1A3 main battle tank repaired and put back into action; they'd discussed the logistics needed to support the upcoming exploitation. It seemed like days since he'd been at the command post. On the wall screen before him, the amorphous wave of flash- ing green unit symbols had crept considerably farther north 29 --- Page 37 --- Command and ControlMCDP 6 since the last time he had looked at the map. There were far more red enemy symbols now as well, most of them encircled in the lower left-hand part of the screen, an indication that the intelligence effort had managed to locate many of the enemy forces that had been unknown at the beginning of the opera- tion. He knew that many of those units, although still re- flected on the map and still present on the ground, had ceased to be effective fighting forces by now. He also knew that the clean image portrayed on the screen could not begin to cap- ture the brutal fighting and the destruction that he had wit- nessed during the day. That was the great danger of being stuck in a command post, he knew; you began to confuse what was on a map with reality. Based on the tempo of activity in the operations center, he wondered if the staff knew that the battle was all but won. In the next room, the major and the two staff sergeants who made up the future plans cell would be working feverishly on the plans for the next week to exploit the advantage the MEF had won today. The responsibility of command is never fin- ished, he decided; always something else to be done. Curi- ously, he thought, he found himself thinking back to his days as a brand-new lieutenant at The Basic School, remembering the adage that had been drilled into them: "Camouflage is continuous."Command is continuous, he found himself thinking. I'll have to remember that one, he decided, for the next time I'm invited to speak at a TBS mess night. He thought of stopping in to see how things were going in the future plans cell, but he knew his chief of staff would have things moving along briskly, and he would just be --- Page 38 --- MCDP 6Operation VERBAL iMAGE getting in the way. Even when the issue had still hung in the balance, Col Dick Westerby had been pushing the future ops guys to develop a plan for exploiting the outcome. Around the MEF command element, Westerby was known with a certain grudging admiration as "Yesterday," because that was when he seemed to want everything done. "If it's not done fast," Westerby was fond of saying, "it's not done right." As if by cue, the small, balding colonel appeared, bearing a cup of steaming coffee. "You look like you could use this, general," he said. "Thanks, Dick," the MEF commander said. A staff sergeant appeared. "Here's the new MEF op order, colonel," he said, handing a flimsy document to Westerby. Westerby perused the two-page order which consisted of a page of text and a diagram, nodding as he read. "General, do you want to have a look at this?" be asked. "Hell, no. I couldn't even focus my eyes on it. That's what I've got you for. You know my intent." "Looks good, Staff Sergeant Walters," Westerby said, ini- tialing the document and returning it to the staff sergeant. "Let's get it out 10 minutes ago." "Aye, aye, sir; it'll go straight out on the secure fax," Wal- ters said and quickly departed. The MEF commander sipped his coffee and gazed at the large situation screen. "Well, what do you think, Dick?" he asked. "What do I think?" Westerby said. "I think we went in with an unclear picture of the situation, and it only got worse. As is usually the case, the enemy tended not to cooperate. --- Page 39 --- Command and ControlMCDP 6 Weather precluded using the bulk of our aviation and re- stricted the mobility of some of our vehicles. Our original plan had to be quickly discarded and another put in its place. We had to adapt to a rapidly changing situation. Our previous planning efforts provided us with the flexibility and situa- tional awareness to react to a changing situation and provided flexibility to our subordinates. Thank goodness for staff offi- cers, pilots, and subordinate commanders who exercise initia- tive and quickly adapt to changing situations." "Yes," the general said with obvious satisfaction, "don't you love it when the system works to perfection?" 32 --- Page 40 --- Chapter 1 The Nature of Command and Control "War is the realm of uncertainty, three quarters of the factors on which action in war is based are wrapped in a fog of greater or lesser uncertainly... .Thecommander must work in a medium which his eyes cannot see; which his best deduc- tive powers cannot always fathom; and with which, because of constant changes, he can rarely become familiar." —Carl von Clausewitz --- Page 42 --- MCDP 6The Nature of Command and Control T o put effective command and control into practice, we must first understand its fundamental nature—its pur- pose, characteristics, environment, and basic functioning. This understanding will become the basis for developing a theory and a practical philosophy of command and control. How IMPORTANT IS COMMAND AND CONTROL? No single activity in war is more important than command and control. Command and control by itself will not drive home a single attack against an enemy force. It will not de- stroy a single enemy target. It will not effect a single emer- gency resupply. Yet none of these essential warfighting activities, or any others, would be possible without effective command and control. Without command and control, cam- paigns, battles, and organized engagements are impossible, military units degenerate into mobs, and the subordination of military force to policy is replaced by random violence. In short, command and control is essential to all military opera tions and activities. With command and control, the countless activities a mili- tary force must perform gain purpose and direction. Done well, command and control adds to our strength. Done poorly, it invites disaster, even against a weaker enemy. Command and control helps commanders make the most of what they 35 --- Page 43 --- Command and ControlMCDP 6 have—people, information, material, and, often most impor- tant of all, time. In the broadest sense, command and control applies far be- yond military forces and military operations. Any system comprising multiple, interacting elements, from societies to sports teams to any living organism, needs some form of command and control. Simply put, command and control in some form or another is essential to survival and success in any competitive or cooperative enterprise. Command and control is a fundamental requirement for life and growth, sur- vival, and success for any system. WHAT IS COMMAND AND CONTROL? We often think of command and control as a distinct and specialized function—like logistics, intelligence, electronic warfare, or administration—with its own peculiar methods, considerations, and vocabulary, and occurring independently of other functions. But in fact, command and control encom- passes all military functions and operations, giving them meaning and harmonizing them into a meaningful whole. None of the above functions, or any others, would be pur- poseful without command and control. Command and control 36 --- Page 44 --- MCDP 6The Nature of Command and Control is not the business of specialists—unless we consider the commander a specialist—because command and control is fundamentally the business of the commander.' Command and control is the means by which a commander recognizes what needs to be done and sees to it that appropri- ate actions are taken. Sometimes this recognition takes the form of a conscious command decision—as in deciding on a concept of operations. Sometimes it takes the form of a pre- conditioned reaction—as in immediate-action drills, practiced in advance so that we can execute them reflexively in a mo- ment of crisis. Sometimes it takes the form of a rules-based procedure—as in the guiding of an aircraft on final approach. Some types of command and control must occur so quickly and precisely that they can be accomplished only by comput- ers—such as the command and control of a guided missile in flight. Other forms may require such a degree of judgment and intuition that they can be performed only by skilled, ex- perienced people-as in devising tactics, operations, and strategies. Sometimes command and control occurs concurrently with the action being undertaken—in the form of real-time guid- ance or direction in response to a changing situation. Some- times it occurs beforehand and even after. Planning, whether rapidltime-sensitive or deliberate, which determines aims and objectives, develops concepts of operations, allocates re- sources, and provides for necessary coordination, is an impor- tant element of command and control. Furthermore, planning 37 --- Page 45 --- Command and ControlMCDP 6 increases knowledge and elevates situational awareness. Ef- fective training and education, which make it more likely that subordinates will take the proper action in combat, establish command and control before the fact. The immediate-action drill mentioned earlier, practiced beforehand, provides com- mand and control. A commander's intent, expressed clearly before the evolution begins, is an essential part of command and control. Likewise, analysis after the fact, which ascertains the results and lessons of the action and so informs future ac- tions, contributes to command and control. Some forms of command and control are primarily proce- dural or technical in nature—such as the control of air traffic and air space, the coordination of supporting arms, or the fire control of a weapons system. Others deal with the overall conduct of military actions, whether on a large or small scale, and involve formulating concepts, deploying forces, allocat- ing resources, supervising, and so on. This last form of com- mand and control, the overall conduct of military actions, is our primary concern in this manual. Unless otherwise speci- fied, it is to this form that we refer. Since war is a conflict between opposing wills, we can measure the effectiveness of command and control only in re- lation to the enemy. As a practical matter, therefore, effective command and control involves protecting our own command and control activities against enemy interference and actively monitoring, manipulating, and disrupting the enemy's com- mand and control activities. 38 --- Page 46 --- MCDP 6The Nature of Command and Control WHAT IS THE BASIS OF COMMAND AND CONTROL? The basis for all command arid control is the authority vested in a commander over subordinates. Authority derives from two sources. Official authority is a function of rank and posi- tion and is bestowed by organization and by law. Personal authority is a function of personal influence and derives from factors such as experience, reputation, skill, character, and personal example. It is bestowed by the other members of the organization. Official authority provides the power to act but is rarely enough; most effective commanders also possess a high degree of personal authority. Responsibility, or account- ability for results, is a natural corollary of authority. Where there is authority, there must be responsibility in like meas- ure. Conversely, where individuals have responsibility for achieving results, they must also have the authority to initiate the necessary actions.2 WHAT IS THE RELATIONSIIIP BETWEEN "COMMAND" AND "CONTROL"? The traditional view of command and control sees "com- mand" and "control" as operating in the same direction: from the top of the organization toward the bottom.3 (See figure 1.) Commanders impose control on those under their command; 39 --- Page 47 --- Command and ControlMCDP 6 commanders are "in control" of their subordinates, and subor- dinates are "under the control" of their commanders. We suggest a different and more dynamic view of com- mand and control which sees command as the exercise of authority and control as feedback about the effects of the ac- tion taken. (See figure 1.) The commander commands by de- ciding what needs to be done and by directing or influencing the conduct of others. Control takes the form of feed- back—the continuous flow of information about the unfold- ing situation returning to the commander—which allows the commander to adjust and modify command action as needed. Feedback indicates the difference between the goals and the situation as it exists. Feedback may come from any direction and in any form—intelligence about how the enemy is react- ing, information about the status of subordinate or adjacent units, or revised guidance from above based on develop- ments. Feedback is the mechanism that allows commanders to adapt to changing circumstances—to exploit fleeting op- portunities,respondtodevelopingproblems,modify schemes, or redirect efforts. In this way, feedback "controls" subsequent command action. In such a command and control system, control is not strictly something that seniors impose on subordinates; rather, the entire system comes "under con- trol" based on feedback about the changing situation.4 Command and control is thus an interactive process in- volving all the parts of the system and working in all direc- tions. The result is a mutually supporting system of give and 40 --- Page 48 --- MCDP 6The Nature of Command and Control A typical view of com- mand and control—com- mand and control seen as unidirectional. Command and control viewed as reciprocal in- fluence—command as initiation of action and control as feedback. Figure 1. Two views of the relationship between command and control. takein which complementary commanding and controlling forces interact to ensure that the force as a whole can adapt continuously to changing requirements. COMMANDERI COMMANDER I I COMMANDERCOMMANDER I— --- Page 49 --- Command and ControlMCDP 6 WHAT DOES IT MEAN TO BE "IN CONTROL"? The typical understanding of effective command and control is that someone "in command" should also be "in control." Typically, we think of a strong, coercive type of command and control—a sort of pushbutton control—by which those "in control" dictate the actions of others and those "under control" respond promptly and precisely, as a chess player controls the movements of the chess pieces. But given the na- ture of war, can commanders control their forces with any- thing even resembling the omnipotence of the chess player? We might say that a gunner is in control of a weapon system or that a pilot is in control of an aircraft. But is a flight leader really directly in control of how the other pilots fly their air- craft? Is a senior commander really in control of the squads of Marines actually engaging the enemy, especially on a mod- ern battlefield on which units and individuals will often be widely dispersed, even to the point of isolation? We are also fond of saying that commanders should be "in control" of the situation or that the situation is "under con- trol." The worst thing that can happen to a commander is to "lose" control of the situation. But are the terrain and weather under the commander's control? Are commanders even re- motely in control of what the enemy does? Good comm and- ers may sometimes anticipate the enemy's actions and may even influence the enemy's actions by seizing the initiative and forcing the enemy to react to them. But it is a delusion to 42 --- Page 50 --- MCDP 6The Nature of Command and Control believe that we can truly be in control of the enemy or the situation.5 The truth is that, given the nature of war, it is a delusion to think that we can be in control with any sort of certitude or precision. And the further removed commanders are from the Marines actually engaging the enemy, the less direct control they have over their actions. We must keep in mind that war is at base a human endeavor. In war, unlike in chess, "pieces" consist of human beings, all reacting to the situation as it per- tains to each one separately, each trying to survive, each prone to making mistakes, and each subject to the vagaries of human nature. We could not get people to act like mindless robots, even if we wanted to. Given the nature of war, the remarkable thing is not that commanders cannot be thoroughly in control but rather that they can achieve much influence at all. We should accept that the proper object of command and control is not to be thor- oughly and precisely in control. The turbulence of modem war suggests a need for a looser form of influence—some- thing that is more akin to the willing cooperation of a basket- ball team than to the omnipotent direction of the chess player—that provides the hecessary guidance in an uncertain, disorderly, time-competitive environment without stifling the initiative of subordinates. 43 --- Page 51 --- Command and ControlMCDP 6 COMPLEXITY IN COMMAND AND CONTROL Military organizations and military evolutions are complex systems. War is an even more complex phenomenon—our complex system interacting with the enemy's complex system in a fiercely competitive way. A complex system is any sys- tem composed of multiple parts, each of which must act indi- vidually according to its own circumstances and which, by so acting, changes the circumstances affecting all the other parts. A boxer bobbing and weaving and trading punches with his opponent is a complex system. A soccer team is a complex system, as is the other team, as is the competitive interaction between them. A squad-sized combat patrol, changing forma- tion as it moves across the terrain and reacting to the enemy situation, is a complex system. A battle between two military forces is itself a complex system.6 Each individual part of a complex system may itself be a complex system—as in the military, in which a company con- sists of several platoons and a platoon comprises several squads—creating multiple levels of complexity. But even if this is not so, even if each of the parts is fairly simple in it- self, the result of the interactions among the parts is highly complicated, unpredictable, and even uncontrollable behav- ior. Each part often affects other parts in ways that simply cannot be anticipated, and it is from these unpredictable inter- actions that complexity emerges. With a complex system it is usually extremely difficult,if not impossible, toisolate 44 --- Page 52 --- MCDP 6The Nature of Command and Contro' individual causes and their effects since the parts are all con- nected in a complex web. The behavior of complex systems is frequently nonlinear which means that even extremely small influences can have decisively large effects, or vice versa. Clausewitz wrote that "success is not due simply to general causes. Particular factors can often be decisive—details only known to those who were on the spot...whileissues can be decided by chances and incidents so minute as to figure in histories simply as anecdotes."The element of chance, in- teracting randomly with the various parts of the system, intro- duces even more complexity and unpredictability. It is not simply the number of parts that makes a system complex:it is the way those parts interact. A machine can be complicated and consist of numerous parts, but the parts gen- erally interact in a specific, designed way—or else the ma- chine will not function. While some systems behave mech- anistically, complex systems most definitely do not. Complex systems tend to be open systems, interacting frequently and freely with other systems and the external environment. Com- plex systems tend to behave more "organically"—that is, more like biological organisms.8 The fundamental point is that any military action, by its very nature a complex system, will exhibit messy, unpredict- able, and often chaotic behavior that defies orderly, efficient, and precise control. Our approach to command and control must find a way to cope with this inherent complexity. While a machine operator may be in control of the machine, it is 45 --- Page 53 --- Command and ControlMCDP 6 difficult to imagine any commander being in control of a complex phenomenon like war. This view of command and control as a complex system characterized by reciprocal action and feedback has several important features which distinguish it from the typical view of command and control and which are central to our ap- proach. First, this view recognizes that effective command and control must be sensitive to changes in the situation. This view sees the military organization as an open system, inter- acting with its surroundings (especially the enemy), rather than as a closed system focused on internal efficiency. An ef- fective command and control system provides the means to adapt to changing conditions. We can thus look at command and control as a process of continuous adaptation. We might better liken the military organization to a predatory ani- mal—seeking information, learning, and adapting in its quest for survival and success—than to some "lean, green ma- chine." Like a living organism, a military organization is never in a state of stable equilibrium but is instead in a con- tinuous state of flux—continuously adjusting toitssur- roundings. Second, the action-feedback loop makes command and control a continuous, cyclic process and not a sequence of discrete actions—as we will discuss in greater detail later. Third, the action-feedback loop also makes command and control a dynamic, interactive process of cooperation. As we have discussed, command and control is not so much a matter 46 --- Page 54 --- MCDP 6The Nature of Command and Control of one part of the organization "getting control over" another as something that connects all the elements together in a co- operative effort. All parts of the organization contribute ac- tion and feedback—"command" and "control"—in overall cooperation. Command and control is thus fundamentally an activity of reczprocal influence—give and take among all parts, from top to bottom and side to side. Fourth, as a result, this view does not see the commander as being above the system, exerting command and control from the outside—like a chess player moving the chess pieces—but as being an integral part of this complex web of reciprocal influence. And finally, as we have mentioned, this view recognizes that it is unreasonable to expect command and control to provide precise, predictable, and mechanistic order to a complex undertaking like war. WhAT MAKESUP COMMANDAND CONTROL? The words "command" and "control" can be nouns,9 and used in this way the phrase command and control describes a sys- tem—an arrangement of different elements that interact to produce effective and harmonious actions. The basic elements of our command and control system are people, information, and the command and control support structure. 47 --- Page 55 --- Command and ControlMCDP 6 The first element of command and control is people—peo- pie who gather information, make decisions, take action, communicate, and cooperate with one another in the accom- plishment of a common goal. People drive the command and control system—they make things happen—and the rest of the system exists only to serve them. The essence of war is a clash between human wills, and any concept of command and control must recognize this first. Because of this human ele- ment, command is inseparable from leadership. The aim of command and control is not to eliminate or lessen the role of people or to make people act like robots, but rather to help them perform better. Human beings—from the senior com- mander framing a strategic concept to a lance corporal calling in a situation report—are integral components of the com- mand and control system and not merely users of it. All Marines feel the effects of fear, privation, and fatigue. Each has unique, intangible qualities which cannot be cap- tured by any organizational chart, procedure, or piece of equipment. The human mind has a capacity for judgment, in- tuition, and imagination far superior to the analytical capacity of even the most powerful computer. It is precisely this aspect of the human element that makes war in general, and com- mand in particular, ultimately an art rather than a science. An effective command and control system must account for the characteristics and limits of human nature and at the same time exploit and enhance uniquely human skills. At any level, the key individual in the command and control system is the commander who has the final responsibility for success. 48 --- Page 56 --- MCDP 6The Nature of Command and Control The second element of command and control is informa- tion, which refers to representations of reality which we use to "inform"—to give form and character to—our decisions and actions. Information is the words, letters, numbers, im- ages, and symbols we use to represent things, events, ideas, and values. In one way or another, command and control is essentially about information: getting it, judging its value, processing it into useful form, acting on it, sharing it with others. Information is how we give structure and shape to the material world, and it thus allows us to give meaning to and to gain understanding of the events and conditions which sur- round us. In a very broad sense, information is a control pa- rameter: it allows us to provide control or structure to our actions.'° The value of information exists in time since information most often describes fleeting conditions. Most information grows stale with time, valuable one moment but irrelevant or even misleading the next. There are two basic uses for information. The first is to help create situational awareness as the basis for a decision. The second is to direct and coordinate actions in the execu- tion of the decision. While distinct in concept, the two uses of information are rarely mutually exclusive in practice. There will usually be quite a bit of overlap since the same exchange of information often serves both purposes simultaneously. For example, coordination between adjacent units as they execute 49 --- Page 57 --- Command and ControlMCDP 6 the plan can also help shape each unit's understanding of the situation and so inform future decisions. An order issued to subordinates describes the tasks to be accomplished and pro- vides necessary coordinating instructions; but the same order should provide a subordinate insight into the larger situation and into how the subordinate's actions fit into that larger situation. Likewise, a call for fire, the primary purpose of which is to request supporting arms from a supporting unit, also provides information about the developing situation in the form of a target location and description. Information forms range from data—raw, unprocessed sig- nals—to information that has been evaluated and integrated into meaningful knowledge and understanding. A com- mander's guidance to the staff and orders to subordinates constitute information as do intelligence about the enemy, status reports from subordinate units, or coordination between adjacent units. Without the information that provides the ba- sis of situational awareness, no commander—no matter how experienced or wise—can make sound decisions. Without in- formation that conveys understanding of the concept and in- tent, subordinates cannot act properly. Without information in the form of a strike brief which provides understanding of the situation on the ground, a pilot cannot provide close air sup- port. Without information which provides understanding of an upcoming operation,and the status of supply, the logisti- cian cannot provide adequate combat service support. 50 --- Page 58 --- MCDP 6The Nature of Command and Control Effective command and control is not simply a matter of generating enough information. Most information is not im- portant or even relevant. Much is unusable given the time available. More is inaccurate, and some can actually be mis- leading. Given information-gathering capabilities today, there is the distinct danger of overwhelming commanders with more information than they can possibly assimilate. In other words, too much information is as bad as too little—and probably just as likely to occur. Some kinds of information can be counterproductive—information which misleads us, which spreads panic, or which leads to overcontrol. Informa- tion is valuable only insofar as it contributes to effective deci- sions and actions. The critical thing is not the amount of information, but key elements of information, available when needed and in a useful form, which improve the commander's awareness of the situation and ability to act. The final element of command and control is the command and control support structure" which aids the people who create, disseminate, and use information. It includes the or ganizations, procedures, equipment, facilities, training, educa- tion, and doctrine which support command and control. It is important to note that although we often refer to families of hardware as "systems" themselves, the command and control system is much more than simply equipment. High-quality equipment and advanced technology do not guarantee effec- tive command and control.Effective command and control starts with qualified people and an effective guiding philoso- phy. We must recognize that the components of the command 51 --- Page 59 --- Command and ControlMCDP 6 and control support structure do not exist for their own sake but solely to help people recognize what needs to be done and take the appropriate action. WHAT DOES COMMM4D AND CONTROL DO? The words "command" and "control" are also verbs,'2 and used that way, the phrase command and control describes a process—a collection of related activities. We draw an impor- tant-distinction between a process, a collection of related ac- tivities, and a procedure, a specific sequence of steps for accomplishing a specific task. Command and control is a process. It may include procedures for performing certain tasks, but it is not itself a procedure and should not be ap- proached as one. Command and control is something we do. These activities include, but are not limited to, gathering and analyzing infor- mation, making decisions, organizing resources, planning, communicating instructions and other information, coordina- ting, monitoring results, and supervising execution. As we seek to improve command and control, we should not become so wrapped up in feeding and perfecting the proc- ess that we lose sight of the object of command and control in the first place. For example, we should not become so con- cerned with the ability to gather and analyze huge amounts of 52 --- Page 60 --- MCDP 6The Nature of Command and Control information efficiently that we lose sight of the primary goal of helping the commander gain a true awareness of the situa- tion as the basis for making and implementing decisions. The ultimate object is not an efficient command and control proc- ess; the ultimate objective is the effective conduct of military action. So rather than ask what are the functions that make up command and control, we might better ask: What should ef- fective command and control do for us? First, it should help provide insight into the nature and requirements of the prob- lem facing us. It should help develop intelligence about the enemy and the surroundings. As much as possible, it should help to identify enemy capabilities, intentions, and vulner- abilities. It should help us understand our own situation—to include identifying our own vulnerabilities. In short, it should help us gain situational awareness. Next, command and control should help us devise suit- able and meaningful goals and adapt those goals as the situa- tion changes. It should help us devise appropriate actions to achieve those goals. It should help us provide direction and focus to create vigorous and harmonious action among the various elements of the force. It should help us provide a means of continuously monitoring developments as the basis for adapting. It should provide security to deny the enemy knowledge of our true intentions. And above all,it should help generate tempo of action since we recognize that speed is a weapon. 53 --- Page 61 --- Command and ControlMCDP 6 So, what does command and control do? In short, effective command and control helps generate swift, appropriate, deci- sive, harmonious, and secure action. Tm ENVIRONMENT OF COMMAND AND CONTROL: UNCERTAINTY AND TIME The defining problem of command and control that over- whelms all others is the need to deal with uncertainty.'3 Were it not for uncertainty, command and control would be a sim- ple matter of managing resources. In the words of Carl von Clausewitz, "War is the realm of uncertainty; three quarters of the factors on which action in war is based are wrapped in a fog of greater or lesser uncertainty. A sensitive and dis- criminating judgment is called for; a skilled intelligence to scent out the truth."4 Uncertainty is what we do not know about a given sit- uation—which is usually a great deal, even in the best of cir- cumstances. We can think of uncertainty as doubt which blocks or threatens to block action.'5 Uncertainty pervades the battlefield in the form of unknowns about the enemy, about the surroundings, and even about our own forces. We may be uncertain about existing conditions—factual information— such as the location and strength of enemy forces. But even if we are reasonably sure about factual information, we will be 54 --- Page 62 --- MCDP 6The Nature of Command and Control less certain of what to infer from those facts. What are the en- emy's intentions, for example? And even if we make a rea- sonable inference from the available facts, we cannot know which of the countless possible eventualities will occur. In short, uncertainty is a fundamental attribute of war. We strive to reduce uncertainty to a manageable level by gather- ing and using information, but we must accept that we can never eliminate it. Why is this so? First, since war is funda- mentally a human enterprise, it is shaped by human nature and is subject to the complexities, inconsistencies, and peculi- arities which characterize human behavior. Human beings, friendly as well as enemy, are unpredictable. Second, because war is a complex struggle between independent human wills, we can never expect to anticipate with certainty what events will develop. In other words, the fundamentally complex and interactive nature of war generates uncertainty. Uncertainty is not merely an existing enviromnental condition; it is a natural byproduct of war. Command and control aims to reduce the amount of un- certainty that commanders must deal with—to a reasonable point—so they can make sound decisions. Though we try to reduce uncertainty by providing information, there will al- ways be some knowledge that we lack. We will be aware of some of the gaps in our knowledge, but we will not even be aware of other unknowns. We must understand the forces that guarantee uncertainty and resolve to act despite it on the basis of what we do know. 55 --- Page 63 --- Command and ControlMCDP 6 It is important to note that certainty is a function of knowl- edge and understanding and not merely of data. Although they are clearly related—they are all forms of information, as we will discuss—the distinctions among them are important. Data serve as the raw material for knowledge and understand- ing. Knowledge and understanding result when human beings add meaning to data. Properly provided and processed, data can lead to knowledge and understanding, but the terms are not synonymous. Paradoxically, not all data lead to knowl- edge and understanding; some may even hamper the gaining of knowledge and understanding. The essential lesson from this distinction is that decreased uncertainty is not simply a matter of increased information flow. More important are the quality of the information and the abilities of the person using it—and the willingness and ability to make decisions in the face of uncertainty. The second main element that affects command and con- trol, second only to uncertainty in order of importance, is the factor of time. Theoretically, we can always reduce uncer- tainty by gaining more knowledge of the situation (accepting that there is some information we can never gain). The basic dilemma is that to gain and process information takes time. This creates three related problems. First, the knowledge we gain in war is perishable: as we take the time to gain new in- formation, information already gained is becoming obsolete. Second, since war is a contest between opposing wills, time itself is a precious commodity used by both sides. While we strive to get information about a particular situation, the 56 --- Page 64 --- MCDP 6The Nature of Command and Control enemy may already be acting—and changing the situation in the process. (Of course, the enemy faces the same problem in relation to us.) And third, the rapid tempo of modern opera- tions limits the amount of information that can be gathered, processed, and assimilated in time to be of use. Command and control thus becomes a tense race against time. So the second absolute requirement in any command and control system is to be fast—at least faster than the enemy. The resulting tension between coping with uncertainty and racing against time presents the fundamental challenge of command and control. This is perhaps the single most impor- tant point to take from this chapter. It is also important to rec- ognize that the enemy faces the same problems—and the object is to achieve some relative advantage. Although there is no easy answer to this problem, the successful commander must find a solution, as we will discuss. CorvI1iilANDCONTROL IN THE INFORMATION AGE Many of the factors that influence command and control are timeless—the nature of war and of human beings and the twin problems of uncertainty and time, for example. On the other hand, numerous factors are peculiar to a particular age or at least dependent on the characteristics of that age. As war has 57 --- Page 65 --- Command and ControlMCDP 6 evolved through the ages, so has command and control. In general, as war has become increasingly complicated, so have the means of command and control. What can we conclude about the environment in which command and control must function today and in the foreseeable future? The prevailing characteristics of the information age are variety and rapid, ongoing change. An unstabLe and change- able world situation can lead to countless varieties of conflict requiring peacekeeping operations on the one extreme to gen- eral war on the other. Since we cannot predict when and where the next crisis will arise or what form it will take, our command and control must function effectively in any envi- ronment. Technological improvements in mobility, range, lethality, and information-gathering continue to compress time and space, forcing higher operating tempos and creating a greater demand for information. Military forces may move more quickly over greater distances than ever before, engaging the enemy at greater ranges than ever before. The consequence of this is fluid, rapidly changing military situations. The more quickly the situation changes, the greater the need for con- tinuously updated information and the greater the strain on command and control. Future conflict will require military forces able to adapt quickly to a variety of unexpected cir- cumstances. 58 --- Page 66 --- MCDP 6The Nature of Command and Control The increasing lethality and range of weapons over time has compelled military forces to disperse in order to survive, similarly stretching the limits of command and control. Mili- tary forces are bigger and more complex than ever before, consisting of a greater number and variety of specialized or- ganizations and weapons. As a result, modern military forces require ever greater amounts of information in order to oper- ate and sustain themselves, even in a peacetime routine. In the current age, technology is increasingly important to command and control. Advances in technology provide capa- bilities never before dreamed of. But technology is not with- out its dangers, namely the overreliance on equipment on the one hand and the failure to fully exploit the latest capabilities on the other. It is tempting, but a mistake, to believe that tech- nology will solve all the problems of command and control. Many hopes of a decisive technological leap forward have been dashed by unexpected complications and side effects or by the inevitable rise of effective countermeasures. Moreover, used unwisely, technology can be part of the problem, con- tributing to information overload and feeding the dangerous illusion that certainty and precision in war are not only desir- able, but attainable. In this complicated age, command and control is espe- cially vulnerable and not just to the physical destruction of facilities and personnel by enemy attack. As the command and control system becomes increasingly complex, it likewise becomes increasingly vulnerable to disruption, monitoring, 59 --- Page 67 --- Command and ControlMCDP 6 and penetration by the enemy as well as to the negative side effects of its own complicated functioning. Its own complex- ity can make command and control vulnerable to disruption by information overload, the overreliance on technology, mis- information, communications interference, lack of human understanding, lack of technical proficiency or training, me- chanical breakdown, and systemic failure. CONCLUSION Although command and control systems have evolved con- tinuously throughout history, the fundamental nature of com- mand in war istimeless. Noteworthy improvementsin technology, organization, and procedures have not eased the demands of command and control at all and probably never will. While these improvements have increased the span of command and control, they have barely kept pace with the in- creasing dispersion of forces and complexity of war itself. Whatever the age or technology, the key to effective com- mand and control will come down to dealing with the funda- mental problems of uncertainty and time. Whatever the age or technology, effective command and control will come down to people using information to decide and act wisely. And whatever the age or technology, the ultimate measure of com- mand and control effectiveness will always be the same: Can it help us act faster and more effectively than the enemy? 60 --- Page 68 --- Chapter 2 Command and Control Theory "Confronted with a task, and having less information avail- able than is needed to perform that task, an organization may react in either of two ways, One is to increase its information- processing capacity, the other to design the organization, and indeed the task itself in such a way as to enable it to operate on the basis of less information. These approaches are ex- haustive; no others are conceivable. A failure to adopt one or the other will automatically result in a drop in the level of performance." —Martin van Creveld, Command in War --- Page 70 --- MCDP 6Command and Control Theory H aving reached a common understanding of the nature of command and control, we turn to developing a theory about the command and control process that will in turn serve as the basis for creating an effective command and control system. POINT OF DEPARTURE: THE OODA LOOP Our study of command and control theory starts with a simple model of the command and control process known as the OODA loop.' The OODA loop applies to any two-sided con- flict, whether the antagonists are individuals in hand-to-hand combat or large military formations. OODA is an acronym for observation-orientation-decision-action, which describes the basic sequence of the command and control process. (See figure 2.)When engaged in conflict, we first observe the situation—that is, we take in information about our own status, our surroundings, and our enemy. Sometimes we ac- tively seek the information; sometimes it is thrust upon us. Having observed the situation, we next orient to it—we make certain estimates, assumptions, analyses, and judgments about the situation in order to create a cohesive mental image. In other words, we try to figure out what the situation means to us. Based on our orientation, we decide what to do—whether that decision takes the form of an immediate reaction or a de- liberate plan. Then we put the decision into action. This in- 63 --- Page 71 --- Command and ControlMCDP 6 ciudes disseminatingthe decision, supervising to ensure proper execution, and monitoring results through feedback, which takes us full circle to the observation phase. Having acted, we have changed the situation, and so the cycle begins again. It is worth noting that, in any organization with multi- pie decision makers, multiple OODA loops spin simultane- ously, although not necessarilyatthe same speed,as commanders exercise command and control at their own level and locale. 64 Figure 2. The command and control process: The OODA loop. --- Page 72 --- MCDP 6Command and Control Theory Importantly, the OODA loop reflects how command and control is a continuous, cyclical process. In any conflict, the antagonist who can consistently and effectively cycle through the OODA loop faster—who can maintain a higher tempo of actions—gains an ever-increasing advantage with each cycle. With each reaction, the slower antagonist falls farther and far- ther behind and becomes increasingly unable to cope with the deteriorating situation. With each cycle, the slower antago- nist's actions become less relevant to the true situation. Com- mand and control itself deteriorates. The lesson of the OODA loop is the importance of generat- ing tempo in command and control. In other words, speed is an essential element of effective command and control. Speed in command and control means shortening the time needed to make decisions, plan, coordinate, and communicate. Since war is competitive, it is not absolute speed that matters, but speed relative to the enemy: the aim is to be faster than our enemy, which means interfering with the enemy's command and control as well as streamlining our own. The speed differ- ential does not necessarily have to be a large one: a small ad- vantage exploited repeatedly can quickly lead to decisive results. We should recognize that the ability and desire to generate a higher operational tempo does not negate the will- ingness to bide time when the situation calls for patience. The aim is not merely rapid action, but also meaningful action. 65 --- Page 73 --- Command and ControlMCDP 6 TmINFORMATIONHIERARCHY Weuse the term information generically to refer to all manner of descriptions or representations from raw signals on the one hand to knowledge and understanding on the other. But it is important to recognize that there are actually four different classes of information. We must understand the differences between these classes because they are of different value in supporting command and control. (See figure 3.) We must also understand what happens to information as it moves be- tween levels on the hierarchy.2 Raw data comprise the lowest class of information and in- clude raw signals picked up by a sensor of any kind (a radio antenna, an eyeball, a radar, a satellite) or communicated be- tween any kind of nodes in a system. Data are bits and bytes transferred between computers, individual transmissions sent by telephone or radio or facsimile, or a piece of unprocessed film. In other words, raw data are signals which have not been processed, correlated, integrated, evaluated, or interpreted in any way. This class of information is rarely of much use until transformed in some way to give it some sort of meaning. The next class is data that have been processed into or have been displayed in a form that is understandable to the people 66 --- Page 74 --- MCDP 6Command and Control Theory TUNDERSTANDINGI examples. SituationalSynthesized, visualizedawareness Coup doeil Gives greater situational meaning to IKNOWLEDGEi Example: IntelligenceEvaluated, integrated, analyzedreport A Gives some meaning toIEII )IIOU I PROCESSED DATA IExamples: Situation reportFormatted, plotted,Call for firetranslated, correlated Putsin understandableII formIl101I'— U Example: IRAW DATAI Encrypted Raw signalstransmission Figure 3. The information hierarchy. 67 --- Page 75 --- Command and ControlMCDP 6 who must use them.*Processed data include film that has been developed into a photograph, radio transmissions copied into a standard report format, a computer file displayed as text or a graphic on a screen, grid coordinates plotted on a map, or an intercepted enemy message deciphered. The act of processing in itself gives the data a limited amount of value. Clearly, processed data are more useful to people than raw data—and some may have immediate, obvious and signifi- cant value—but they have not yet been evaluated or analyzed. The next rung on the information hierarchy is knowl- edge—data that have been analyzed to provide meaning and value.. Knowledge is data which have been evaluated as to re- liability, relevance, and importance. Knowledge is various pieces of processed data which have been integrated and in- terpreted to begin to build a picture of the situation. For ex- ample, military intelligenceisa form of knowledge as compared to combat information which has not yet uixlergone analysis and evaluation. Likewise, situation reports pieced to- gether to create an estimate of the situation represent knowl- edge. At this level, we are starting to get a product which can be useful for decisionmaking. *This class isoften referred to as "information," in a more specific usage ofthat term. To avoid confusion, we will continue to refer to this class as "processed data" and will use "information" to refer to the full range of information classes. 68 --- Page 76 --- MCDP 6Command and Control Theory The highest class of information is understanding—knowl- edge that has been synthesized and applied to a specific situa- tion to gain a deeper level of awareness of that situation. We may know what is going on; we understand why. Understand- ing results when we synthesize bodies of knowledge, use judgment and intuition to fill in the gaps, and arrive at a com- plete mental image of the situation. Understanding means we have gained situational awareness. Understanding reveals the critical factors in any situation. It reveals the enemy's critical vulnerabilities. It reveals the patterns and logic of a situation. Understanding thus allows us to anticipate events—to recog- nize in advance the consequences of new or impending devel- opments or the effects of our actions on the enemy. We try to make understanding the basis for our decisions—although recognizing that we will rarely be able to gain full under- standing. The gradations between the different classes of information are not always very clear. It is not always easy to tell the ex- act difference between raw and processed data, for example. But it is important to realize that there are differences and that knowledge is usually more valuable than data, for instance. Moreover, it is also important to recognize that information is transformed as it moves up the hierarchy and to understand the forces that cause that transformation. Raw data are turned into processed data, as we might ex- pect, through processing, an activity involving essentially the .69 --- Page 77 --- Command and ControlMCDP 6 rote application of procedure. Processing includes formatting, translating, collating, plotting, and so on. Much processing occurs automatically (whether by humans or by machines) without our even being aware that it is taking place—such as when a facsimile machine converts bits of data into under- standable text or graphics. In many cases, machines can proc- ess data much more quickly and efficiently than people. We turn processed data into knowledge through the activ- ity of cognition—theactof learning what something means, at least in general terms. To a degree, cognition may be based on rules of logic or deduction ("If A happens, it means B"). Expertsystems and artificial intelligence can assist with cog- nition to a certain extent—by helping to integrate pieces of processed data, for example. But cognition is primarily a hu- man mental activity—not primarily a procedural act like processing, but an act of learning. We transform the complex components of knowledge into understanding through judgment,apurely human skill based on experience and intuition, beyond the capability of any cur- rent artificial intelligence or expert system. Judgment simply cannot be reduced to procedures or rules (no matter how com- plex). We should note that as information moves up the hierarchy from data toward understanding, an integration occurs. Multi- 70 --- Page 78 --- MCDP 6Command and Control Theory pie bits of raw data are pieced together to make processed data. Numerous pieces of processed data coalesce into knowl- edge. Various bodies of knowledge distill into understanding. This integration is essential to eventually reaching under- standing because it involves reducing the total number of "pieces" that must be considered at any one time. The vast number of bits of raw data that describe any situation would overwhelm any commander ftheyhad to be considered sin- gly. It takes a certain amount of time and effort to make these integrations, but without this effort the commander would be overloaded by a staggering number of things to consider. By nature, data are significantly easier to generate, iden- tify, quantify, reproduce, and transmit than are knowledge and understai ding. But commanders need knowledge and un- derstanding in order to make effective decisions. Likewise, subordinates need not merely data but knowledge and under- standing of the commander's concept and intent. The goal in command and control should not be collecting, processing, and communicating vast amounts of data—and increasing the danger of information overload in the process—but approach- ing understanding as closely as possible. However, we cannot simply provide commanders with ready-made understanding. They will have to make the final judgments themselves. But we can strive to provide information that is as easily as- similable and as close to final form as possible. This means providing information in the form of images. 71 --- Page 79 --- Command and ControlMCDP 6 IMAGE THEORY Human beings do not normally think in terms of data or even knowledge. People generally think in terms of ideas or imag- es—mental pictures of a given situation. Not only do people generally think in images, they understand things best as im- ages and are inspired most by images.3 We can say that an image is the embodiment of our under- standing of a given situation or condition. (The term coup d'oeil, which refers to the ability of gifted commanders to in- tuitively grasp what is happening on the battlefield, means lit- erally "stroke of the eye.")Images apply not only to the military problems we face but also to the solutions. For exam- ple, a well-conceived concept of operations and commander's intent should convey a clear and powerful image of the action and the desired outcome. People assimilate information more quickly and effectively as visual images than in text. The implications of this are widespread and significant, ranging from technical matters of presentation—the use of maps, overlays, symbols, pictures, and other graphics to display and convey information visu- ally—to conceptual matters of sharing situational awareness and intent. Our image of a situation is based not just on the facts of the situation, but also on our interpretation of those facts. In other 72 --- Page 80 --- MCDP 6Command and Control Theory words, it is based on our intuition, appreciation, judgment, and so on, which in turn are the products of our preconcep- tions, training, and past experiences. New information that does not agree with our existing image requires us to revali- date the image or revise it—not easily done in the turbulence and stress of combat. The images we create and communicate to others must approximate reality. Conversely, if we want to deceive our enemies, we try to present them with an image of the situation that does not match reality and so lead them to make poor decisions. We generate images from others' observations as well as our own. In general, the higher the level of command, the more we depend on information from others and the less on our own observations. All but the smallest-unit commanders receive most of their information from others. This can cause several problems. First, when we observe a situation first- hand, we have an intuitive appreciation for the level of uncer- tainty—we have a sense for how reliable the image is—and we can act accordingly. But when we receive our information secondhand, we usually lose that sense. This is especially dangerous in a high-technology age in which impressively displayed information appears especially reliable. Second, we can sense more about a situation from firsthand observation than we can faithfully communicate to others or, at least, than we have time to communicate in a crisis. Third, since each of us interprets events differently, the information we communi- cate is distorted to some degree with each node that it passes through on its way to its final destination. And fourth, this 73 --- Page 81 --- Command and ControlMCDP 6 same information is likewise delayed at each node. Since the value of information exists in time, this delay can be critical. Commanders need essentially three different pictures. The first is a closeup of the situation, a "feel" for the action gained best through personal observation and experience. From this picture, commanders gain a sense of what subordinates are experiencing—their physical and moral state. From this im- age, commanders get a sense of what they can and cannot de- mand of their people. In the words of Israeli General Yshayahor Gavish about his experience in the 1967 Arab- Israeli war: "There is no alternative to looking into a subordi- nate's eyes, listening to his tone of voice."4 The second picture is an overall view of the situation. From this view, commanders try to make sense of the relative dispositions of forces and the overall patterns of the unfolding situation. From this view, they also gauge the difference be- tween the actual situation and the desired end state. The de- sired result of the overall view is a quality we can call "topsight"—a grasp of the big picture. If "insight is the illu- mination to be achieved by penetrating inner depths, topsight is what comes from a far-overhead vantage point, from a bird's eye view that reveals the whole—the big picture; how the parts fit together."5 The third picture we try to form is the action as seen through the eyes of the enemy commander from which we try to deduce possible enemy intentions and anticipate possible 74 --- Page 82 --- MCDP 6Command and Control Theory enemy moves. Of the three pictures, the first is clearly the most detailed but usually offers a very narrow field of vision. Commanders who focus only on this image risk losing sight of the big picture. The second picture provides an overall im- age but lacks critical detail—just as a situation map does not capture more than a broad impression of the reality of events on the battlefield. Commanders who focus only on this image risk being out of touch with reality. The third picture is largely a mental exercise limited by the fact that we can never be sure of what our enemy is up to. Squad leaders or fighter pilots may simultaneously be able to generate all three images largely from their own observa- tions. Higher commanders, however, feel a tension between satisf'ing the need for both the closeup and overall imag- es—the former best satisfied by personal observation at the front and the latter probably best satisfied from a more distant vantage point, such as a command post or higher headquar- ters. As we have mentioned, any system which attempts to com- municate information by transmitting images will suffer from a certain degree of distortion and delay. There are several ways to deal with this problem. The first is for commanders to view critical events directly to the greatest extent possible (consistent with the competing need to stay abreast of the overall situation). In this way they avoid the distortions and delays which occur when information filters through succes- sive echelons. 75 --- Page 83 --- Command and ControlMCDP 6 Because as war has evolved, it has become increasingly complex and dispersed, commanders have found it increas- ingly difficult to observe all, or even most, critical events di- rectly. One historical solution to this problem is a technique known as the directed telescope, which can be especially use- ful for gaining a closeup image. This technique involves us- ing a dedicated information collector—whether a trusted and like-minded subordinate or a sensor—to observe selected events and report directly to the commander. Commanders may direct the "telescope" at the enemy, at the surroundings, or at their own forces. In theory, because these observers re- port directly, the information arrives with minimal delay or distortion. Directed telescopes should not replace regular re- porting chains but should augment them—to avoid burdening lower echelons with additional information gathering and to check the validity of information flowing through regular channels. Improperly used, directed telescopes can damage the vital trust a commander seeks to build with subordinates.6 The second way to deal with the problems of delay and distortion of information is to rely on implicit communica- tions to the greatest extent possible. Implicit communication minimizes the need for explicit transmission of information. Theoretically, because implicit communication requires indi- viduals who share a common perspective, information will suffer minimal distortion as it passes up or down the chain. We will discuss implicit communication in greater detail later. 76 --- Page 84 --- MCDP 6Command and Control Theory The third way to deal with the problems of delay and dis- tortion of information, also discussed later in more detail,is to decentralize decisionmaking authority so that the individ- ual on the spot, the individual who has direct observation of the situation at that spot, is the person making the decisions. THE COMMAND AND CONTROL SPECTRUM Historically, there have been two basic responses to the fun- damental problem of uncertainty:to pursue certainty as the basis for effective command and control or to accept uncer- tainty as a fact and to learn to function in spite of it. The first response to uncertainty is to try to minimize it by creating a powerfiul, highly efficient command and control apparatus able to process huge amounts of information and intended to reduce nearly all unknowns. The result is detailed command and control. Such a system stems from the belief that if we can impose order and certainty on the disorderly and uncertain battlefield, then successful results are predict- able. Such a system tends to be technology-intensive. Detailed command and control can be described as coer- cive, a term which effectively describes the manner by which the commander achieves unity of effort.7 In such a system, the commander holds a tight rein, commanding by personal di- 77 --- Page 85 --- Command and ControlMCDP 6 rection or detailed directive.8 Command and control tends to be centralized and formal. Orders and plans are detailed and explicit, and their successful execution requires strict obedi- ence and minimizes subordinate decisiomnaking and initia- tive. Detailed command and control emphasizes vertical, linear information flow: in general, information flows up the chain of command and orders flow down. Discipline and co- ordination are imposed from above to ensure compliance with the plan. In a system based on detailed command and control, the command and control process tends to move slowly:infor- mation must be fed up to the top of the chain where sole deci- sionmaking authority resides, and orders must filter to the bottom to be executed. Understandably, such a system does not generally react well to rapidly changing situations. Nor does it function well when the vertical flow of information is disrupted. While distrust is not an inherent feature of detailed command and control, organizations characterized by distrust tend toward detailed command and control. This approach represents an attempt to overcome the fun- dam ental nature of war. Since we have already concluded that precise direction is generally impossible in war, detailed com- mand and control risks falling short of its desired result. The question is whether it nears the desired result enough to achieve overall success. 78 --- Page 86 --- MCDP 6Command and Control Theory By contrast, mission command and control accepts the tur- bulence and uncertainty of war. Rather than increase the level of certainty that we seek, by mission command and control we reduce the degree of certainty that we need. Mission com- mand and control can be described as spontaneous: unity of effort is not the product of conformity imposed from above but of the spontaneous cooperation of all the elements of the force.9 Subordinates are guided not by detailed instructions and control measures but by their knowledge of the require- ments of the overall mission. In such a system, the command- er holds a loose rein, allowing subordinates significant free- dom of action and requiring them to act with initiative. Disci- pline imposed from above is reinforced with self-discipline throughout the organization. Because it decentralizes deci- sionmaking authority and grants subordinates significant free- dom of action, mission command and control demands more of leaders at all levels and requires rigorous training and edu- cation. Mission command and control tends to be decentralized, informal, and flexible. Orders and plans are as brief and sim- ple as possible, relying on subordinates to effect the necessary coordination and on the human capacity for implicit commu- nication—mutual understanding with minimal information exchange. By decentralizing decisionmaking authority, mis- sion command and control seeks to increase tempo and im- prove the ability to deal with fluid and disorderly situations. 79 --- Page 87 --- Command and ControlMCDP 6 Moreover, with its reliance on implicit communications, mis- sion command and control is less vulnerable to disruption of the information flow than is detailed command and control. The two approaches to the problem mark the theoretical extremes of a spectrum of command and control. (See figure 4.)In practice, no commander will rely entirely on either purely detailed or purely mission methods. Exactly what type of command and control we use in a particular situation will depend on a variety of factors, such as the nature of the action or task, the nature and capabilities of the enemy, and, perhaps most of all, the qualities of our people. This is not to suggest that the two types of command and control are of equal value and merely a matter of personal preference. While detailed command and control may be appropriate in the performance of specific tasks of a procedural or technical nature, it is less than effective in the overall conduct of military operations in an environment of uncertainty, friction, disorder, and fleeting opportunities, in which judgment, creativity, and initiative are required. Militaries have frequently favored detailed com- mand and control, but our understanding of the true nature of war and the lessons of history points to the advantages of mission command and control. --- Page 88 --- MCDP 6Command and Control Theory Figure4. The command and control spectrum. 81 --- Page 89 --- Command and ControlMCDP 6 LEADERSHIP THEORY Leadership is the influencing of people to work toward the accomplishment of a common objective. Because war is fun- damentally a human endeavor, leadership is essential to effec- tive command and control. There are two basic theories of leadership that generally correspond to the theories of com- mand and control. The authoritarian theory of leadership is based on the as- sumption that people naturally dislike work and will try to avoid it where possible, and that they must therefore be forced by coercion and threat of punishment to work toward the common goal. This theory further argues that people actu- ally prefer to be directed and try to avoid responsibility. The result is an autocratic style of leadership aimed at achieving immediate and unquestioning obedience. Leaders announce •their decisions and expect subordinates to execute them. The authoritarian leader is sometimes also known as a telling or directing leader. While authoritarian leadership may result in rapid obedience, it also can often result in subordinates who are highly dependent on the leader, require continuous super- vision, and lack initiative. Military discipline is widely seen as an example of this model since quick and unquestioning response to orders may be required in the heat of an emer- gency. This is, however, only one version of leadership that military leaders have used successfully. 82 --- Page 90 --- MCDP 6Command and Control Theory The opposite theory of leadership, known as persuasive or delegating leadership, assumes that work is as natural as rest or play, that people do not inherently dislike work, and that work can be either a source of satisfaction (in which case people will perform it willingly) or a source of punishment (in which case they will avoid it). This theory rejects the idea that external supervision and the threat of punishment are the most effective ways to get people to work toward the com- mon objective. The persuasive theory argues that people will exercise initiative and self-control to the degree they are com- mitted to the organizational objective. Under proper condi- tions, people learn not only to accept responsibility but to actively seek it. According to this theory, the potential for ex- ercising imagination, ingenuity, and creativity in the solution of unit problems is widespread throughout any unit. Leader- ship thus becomes a question of inspiring, guiding, and sup- porting committed subordinates and encouraging them to perform freely within set limits. Over time, delegating or per- suasive leadership tends to produce subordinates who exhibit a high degree of independence, self-discipline, and initia- tive.'0 The leadership style we adopt in a given situation depends on a variety of factors. Key among them is the maturity of subordinates—that is, how motivated, experienced, and will- ing to accept responsibility they are. Here maturity is not nec- essarily linked to age or seniority. The more mature the subordinate, the more we can delegate; the less mature, the more we will have to direct. All other things being equal, we prefer the persuasive approach because it seeks to gain the 83 --- Page 91 --- Command and ControlMCDP 6 committed performance of subordinates and encourages sub- ordinate initiative. Moreover, persuasive leadership reduces the need for continuous supervision, an important considera- tion on a dispersed and fluid battlefield on which continuous, detailed supervision is problematic. PLANNING THEORY Planning is the process of developing practical schemes for taking future actions. Planning may occur before a decision and so support decisionmaking—by analyzing the mission, the enemy, or the environment to help develop situational awareness or by studying the feasibility of different courses of action. Planning may also occur after a decision and so support its execution—by working out necessary coordination measures, allocation of resources, or timing and scheduling. Planning facilitates future decisions and actions by helping commanders provide for those things which are not likely to change or which are fairly predictable (such as geography and certain aspects of supply or transport). Planning helps them to examine their assumptions, to come to a common under- standing about the situation and its general direction, to an- ticipate possible enemy actions, and thus to consider possible counteractions. Planning helps to uncover and clarify poten- tial opportunities and threats and to prepare for opportunities 84 --- Page 92 --- MCDP 6Command and Control Theory and threats in advance. Conversely, planning helps to avoid preventable mistakes and missed opportunities. By definition, planning is oriented on the future. It repre- sents an effort to project our thoughts and designs forward in time and space. Because the future is always uncertain, plan- fling should generally not seek to specify future actions with precision. The farther ahead we plan, the more time we allow ourselves to prepare, but the less certain and specific our plans can be. Planning ahead thus becomes less a matter of trying to direct events and more a matter of identifying op- tions and possibilities. Depending on the situation and the nature of the prepara- tions, planning may be done rapidly or deliberately. RapidI time-sensitive planning is conducted in response to existing conditions and is meant for immediate or near-future execu- tion. In contrast, deliberate planning is based on anticipated future conditions and is intended for possible execution at some more distant time. We should keep in mind that all planning takes time and must facilitate the generation or maintenance of tempo, while ensuring that time allocated for planning does not adversely impact on tempo. Planning routines can improve the proficiency of a staff by creating an effectiveness and efficiency of effort. The goal of the Marine Corps is to develop an institutionalized planning framework for use at all echelons of command. However, we must guard against using an institutionalized planning frame- 85 --- Page 93 --- Command and ControlMCDP 6 work in a lock-step fashion. We must ensure that the applica- tion of this planning process contributes to flexibility in con- ducting operations. Planning occurs at different levels and manifests itself dif- ferently at these levels. At the highest level is what we can call conceptual planning which establishes aims, objectives, and intents and which involves developing tactical, opera- tional, or strategic concepts for the overall conduct of military actions. Conceptual planning should provide the foundation for all subsequent planning, which we can call functional and detailed. These are the more routine and pragmatic elements of planning which are concerned with translating the concept into a complete and practicable plan. Functional planning is concerned with the various functional areas necessary to sup- port the overall concept, such as subordinate concepts for mo- bilization, deployment, logistics, intelligence, and so on. De- tailed planning encompasses the practical specifics of execu- tion. Detailed planning deals primarily with scheduling, coor- dination, or technical matters required to move and sustain military forces, such as calculating the supplies or transport needed for a given operation. In general, conceptual planning corresponds to the art of war, detailed planning applies to the science of war, and func- tional planning falls somewhere in between. Detailed and, to a lesser extent, functional planning may require deliberate and detailed calculations and may involve the development of detailed schedules or plans, such as landing tables, resupply 86 --- Page 94 --- MCDP 6Command and Control Theory schedules, communications plans,or task organizations. However, the staff procedures which may be necessary in de- tailed and functional matters are generally not appropriate for broader conceptual planning. Rather, such planning should at- tempt to broadly influence rather than precisely direct future actions. Conceptual planning should impart intent, develop overall operating concepts, and identify contingencies and possible problems but otherwise should leave the subordinate broad latitude in the manner of functional or detailed execu- tion. ORGANIZATION THEORY Organization is an important tool of command and control. How we organize can complicate or simplify the problems of execution. By task-organizing our force into capable subor- dinate elements and assigning each its own task, we also organize the overall mission into manageable parts. The or- ganization of our force, then, should reflect the conceptual or- ganization of the plan. Specifically, what should organization accomplish for us? First, organization establishes the chain of command and the command and support relationships within the force. The chain of command establishes authority and responsibility in an unbroken succession directly from one commander to an- 87 --- Page 95 --- Command and ControlMCDP 6 other. The commander at each level responds to orders and directions received from a higher commander and, in turn, is- sues orders and gives directions to subordinates. In this way, the chain of command fixes authority and responsibility at each level while at the same time distributing them broadly throughout the force; each commander has designated author- ity and responsibility in a given sphere. Command and sup- port relationships specify the type and degree of authority one commander has over another and the type and degree of sup- port that one commander provides another. Importantly, organization should establish unity of com- mand which means that any given mission falls within the authority and responsibility of a single commander and that a commander receives orders from only one superior for any given mission. Similarly, organization should ensure that a commander has authority over or access to all the resources required to accomplish the assigned mission. Organization also serves the important socializing function of providing sources of group identity for members of the or- ganization. For example, Marines may see themselves first as members of a squad, next as members of a platoon, and then as members of a company. An organization operates most ef- fectively when its members think of themselves as belonging to one or more groups characterized by high levels of loyalty, cooperation, morale, and commitment to the group mission. 88 --- Page 96 --- MCDP 6Command and Control Theory Each commander (supported by the staff) and immediate subordinates constitute an integrated team—a cohesive group committed to the accomplishment of a single mission. For ex- ample, a company commander and platoon commanders con- stitute a team cooperating in the accomplishment of the company mission. A platoon commander and squad leaders also constitute a team cooperating in the accomplishment of the platoon mission. The size of a team can vary with the situation, as we will discuss. Whereas the chain of command conveys authority and responsibility from commander to commander, the idea of an integrated team is to pull individu- als together into cohesive groups. (See figure 5.) Each team functions as a single, self-contained organism—characterized by cooperation, reciprocal influence, lateral and vertical com- munication, and action-feedback loops operating continu- ously in all directions. Each member of the team may perform a different task, but always within the context of the team mission. Continuity throughout the organization results from each commander's being a member of two related teams, one as the senior and one as a subordinate.'1 Organization should also provide commanders with staffs appropriate to the level of command. The staff assists the commander by providing specialized expertise and allowing a division of labor and a distribution of information. The staff is not part of the chain of command and thus has no formal authority in its own right, although commanders may delegate authority to a staff officer if they choose. 89 --- Page 97 --- Command and ControlMCDP 6 S •.. S••IIS• ••S •S•S•••• An integrated team, a cohesive group consisting of a commander (and by association his staff) and his immediate subordinates who work together to- ward the accomplishment of a common goal. The size of each team will depend on circumstances. All teams shown here in triangles are four persons. Continuity is provided by the fact that each com- mander is a member of two related teams, one as the senior and one as a subordinate. Through this overlapping structure, the commander is able to ex- tend his command over the entire force. Figure 5. Overlapping units and teams. Organizationshould ensure a reasonable span of control which refers to the number of subordinates or activities under a single commander. The span of control should not exceed a commander's capability to command effectively. The optimal number of subordinates is situation-dependent. For example, 90 --- Page 98 --- MCDP 6Command and Control Theory the more fluid and faster-changing a situation is, the fewer subordinate elements a commander can keep track of continu- ously. Likewise, commanders exercising detailed command and control, which requires them to pay close attention to the operations of each subordinate element, generally have nar- rower spans of control than commanders who use mission command and control and let their subordinates work out the details of execution. Although a reasonable span of control varies with the situation, as a rule of thumb an individual can effectively command at least three and as many as seven subordinates. Within this situation-dependent range, a greater number means greater flexibility—three subordinate units allow for more options and combinations than two, for example. How- ever, as the number increases, at some point we lose the abil- ity to effectively consider each unit individually and begin to think of the units together as a single, inflexible mass. At this point, the only way to reintroduce flexibility is to group ele- ments together into a smaller number of parts, thereby creat- ing the need for another intermediate echelon of command. The evolution of the Marine rifle squad during the Second World War is a good example of this. Entering the war, the rifle squad consisted of nine Marines—a squad leader and eight squad members with no additional internal organization. In combat this squad lacked the flexibility needed for small- unit fire and maneuver. Moreover, squad leaders often could not effectively command eight individual Marines. The an- swer was the creation of an intermediate organizational level, --- Page 99 --- Command and ControlMCDP 6 the fire team of four Marines, which also allowed an increase in squad size to thirteen Marines. The creation of the fire team decreased the number of immediate subordinates the squad leader had to deal with, while extending the squad lead- er's influence over a larger squad. Narrowing span of control—that is, lessening the number of immediate subordinates—means deepening the organiza- tion by adding layers of command. But the more layers of command an organization has, the longer it takes for informa- tion to move up or down. Consequently, the organization be- comes slower and less responsive. Conversely, an effort to increase tempo by eliminating echelons of command, or flat- tening an organization, necessitates widening the span of con- trol. The commander will have to resolve the resulting tension that exists between organizational width and depth. (See fig- ure 6.) Finally, organization does not apply only to people and equipment. It also applies to information. In large part, or- ganization determines how we distribute information through- out the force and establishes communication channels. Information may flow vertically within the chain of com- mand, but it should not be restricted by the chain of com- mand. It also flows laterally between adjacent units, or even "diagonally"—between a platoon and an adjacent company headquarters, for example, or between a supported unit and a supporting unit outside the chain of command. Information 92 --- Page 100 --- MCDP 6Command and Control Theory Example of an extremely "flat" organization with "wide" span of control; direct link between top and bottom. ... U. •SS U.S SSS SSSSSSSS*. Example of the same unit organized "deeper" with "narrower" spans of control; never more than three "wide; two intermediate echelons between top and bottom. Figure 6. Organizational width and depth. flows informally and unofficially—that is, between individu- als according to personal relationships—as well as according to formally established channels. These informal channels provide an important redundancy and are especially important in team building. 93 S 55555.555S•••••• S S SSS• S S.SS --- Page 101 --- Command and ControlMCDP 6 CoIiiIuNIcAT1oNs THEORY Because military evolutions require cooperative effort, it is important that we be able to communicate effectively with others. Communications are any method or means of convey- ing information from one person or place to another to im- prove understanding. In general, effective organizations are characterized by intense, unconstrained communications— that is, the free and enthusiastic sharing of meaningful infor- mation throughout the organization.'2 Moreover, communica- tionhasanimportancefarbeyond theexchange of information; it serves a socializing flinction. Separate from the quality or meaning of the information exchanged, the act of communicating strengthens bonds within an organization and so is an important device in building trust, cooperation, cohesion, and mutual understanding. The traditional view of communications within military or- ganizations is that the subordinate supplies the commander with information about the situation, and the commander in turn supplies the subordinate with decisions and instructions. This linear form of communication may be consistent with the exercise of detailed command and control, but not with a system based on mission command and control which instead requires interactive communications characterized by con- tinuous feedback loops. Feedback provides the means to im- prove and confirm mutual understanding—and this applies to lateral as well as vertical communications. 94 --- Page 102 --- MCDP 6Command and Control Theory We communicate by a wide variety of means: face-to-face conversation, radio, telephone, data link, written word, visual signal, picture, or diagram. Human beings communicate not only in the words they use, but also by tone of voice, inflec- tion, facial expression, body language, and gestures. In fact, evidence suggests that in face-to-face conversation, humans actually communicate most by visual means (such as ges- tures, body language, or facial expressions), second by vocal nonverbal means (such as tone or inflection), and least by the actual words they use.'3 Moreover, people can communicate implicitly—that is, they achieve mutual understanding and cooperation with a minimal amount of information having to be transmitted—if they have a familiarity formed of shared experiences and a common outlook. A key phrase or a slight gesture can some- times communicate more than a detailed order. Since it re- duces the time spent drafting and relaying messages, implicit communication also reduces the problems of delay typically associated with information flow. Implicit communication helps to maximize information content while minimizing the actual flow of data, thereby making the organization less vul- nerable to the disruption of communications. While conciseness is a virtue, so is a certain amount of re- dundancy. Used within reason, redundancy of communica- tions can improve clarity of meaning and mitigate against disruptions to the communications system. Effective commu- nications consequently exhibit a balance between conciseness 95 --- Page 103 --- Command and ControlMCDP 6 and redundancy. (In general, the greater the implicit under- standing within the organization, the less the need for redun- dancy.) INFORMATION MANAGEMENT THEORY Since effective command and control is concerned with get- ting the right information to the right person at the right time, information management is crucial. We initiate communications under two basic principles: supply-push and demand-pull.'4 A supply-push system pushes information from the source to the user either as the informa- tion becomes available or according to a schedule. (See figure 7.) The advantages of supply-push are that the commander does not need to request the information and that the informa- tion generally arrives in a timely fashion. The challenge with a supply-push system is to be able to anticipate the com- mander's information needs. The danger of information over- load arises primarily from supply-push. By contrast, a pure demand-pull system does not rely on the ability to anticipate information needs; it is inactive until a demand is made on it. In a pure demand-pull system, the user generates all information requirements. (See figure 7.) If the information is readily available—already resident in some 96 --- Page 104 --- MCDP 6Command and Control Theory Figure 7. Supply-push and demand-pull information management. data base, for example—the demand can be filled quickly and efficiently. However, if the information is not readily avail- able, the demand typically triggers a "demand cascade," as the requirement filters through the chain of command until it reaches the appropriate level for gathering. This takes time and can be a burden to lower echelons, especially in a central- ized command and control system in which all information must be fed to the senior echelons. An answer to the demand cascade is for commanders to keep dedicated gathering assets which answer directly to them, such as the directed telescopes already mentioned. Demand-pull can help focus scarce resources on those tasks which the commander has identified as critical; it can deliver information specifically tailored to the commander's 97 --- Page 105 --- Command and ControlMCDP 6 information needs; and it will produce only that information which the commander requests. These characteristics can be both strengths and weaknesses. They can be strengths because information flow is tailored specifically to identified require- ments. However, they can also be weaknesses because there will often be information requirements that the commander has not identified, and in a pure demand-pull system those re- quirements will go unsatisfied. One definite disadvantage of demand-pull is the cost in time since the search for informa- tion may not begin until the commander has identified the need for that information. We can also discuss information management in terms of how information is transmitted. First, information may be broadcast, sent simultaneously to a broad audience—anyone with access to the information network—to include different echelons of command. (See figure 8.) The great advantage of broadcast is that it gets information to the widest audience in the shortest amount of time. If the information is of a generic nature, this method may be extremely efficient. However, since the information is sent to a wide audience with varying information requirements, the information cannot be tailored to suit any specific commander's needs. Perhaps the greatest drawback of broadcast transmission is that undisciplined use of this method can quickly lead to information overload. 98 --- Page 106 --- MCDP 6Command and Control Theory The alternative to broadcast is point-to-point transmis- sion—or "narrowcast"—in which information is sent to a specific user or users. As appropriate, infonnation is then passed sequentially from one user to the next. (See figure 9.) Point-to-point transmission has two basic advantages. First, information can be tailored to meet the specific needs of each recipient. Second, point-to-point transmission has built-in control mechanisms which broadcast transmission lacks. Each node in the sequence can serve as a control mechanism, filtering and integrating information as appropriate before passing it on—lessening the risk of overload and tailoring in- formation to the needs of the next recipient. The major disad- 99 Figure 8. Broadcast transmission. --- Page 107 --- Command and ControlMCDP 6 rUSE Figure 9. Point-to-point transmission. ISERI. SOURCE vantages of point-to-point are that information reaches a broad audience more slowly and that the chances of distortion increase with each node that information passes through. In practice, the different aspects of information manage- ment are far from incompatible; in fact, combined wisely they can effectively complement one another within the same command and control system. 100 --- Page 108 --- MCDP 6Command and Control Theory DEcIsIoNr&iurG THEORY A principal aim of command and control is to enhance the commander's ability to make sound and timely decisions. As we might expect, the defining features of command and con- trol—uncertainty and time—exert a significant influence on decisionmaking.'5 All decisions must be made in. the face of uncertainty. Theoretically, we can reduce uncertainty by gain- ing more information, but any such decrease in uncertainty occurs at the expense of time. And as we have already men- tioned, it is not so much the amount of information that mat- ters, but the right elements of information available at the right time and place. There are two basic theories on how we make decisions.'6 The traditional view is that decisionmaking is an analyti- cal process based on generating several different options, comparing all the options according to some set of criteria, and identifying the best option. The basic idea is that compar- ing multiple options concurrently will produce the optimal solution. As a result, analytical decisionmaking tends to be methodical and time-consuming. Theoretically, reasoning power matters more than experience. The other basic approach, called intuitive decisionmaking, rejects the computational approach of the analytical method and instead relies on an experienced commander's (and staff's) intuitive ability to recognize the key elements of a 101 --- Page 109 --- Command and ControlMCDP 6 particular problem and arrive at the proper decision. Intuitive decisionmaking thus replaces methodical analysis with an in- tuitive skill for pattern-recognition based on experience and judgment. The intuitive approach focuses on situation as- sessment instead of on the comparison of multiple options. Intuitive decisionmaking aims at "satisficing," finding the first solution which will satisfactorily solve the problem, rather than on optimizing, as the analytical approach attempts to do.'7 The intuitive approach is based on the belief that, war being ultimately an art rather than a science, there is no absolutely right answer to any problem. Intuitive decision- making works on the further belief that, due to the judgment gained by experience, training, and reflection, the commander will generate a workable first solution, and therefore it is not necessary to generate multiple options. Because it does not involve comparing multiple options, intuitive decisionmaking is generally much faster than analytical decisionmaking. If time permits, the commander may further evaluate this deci- sion; if it proves defective, the commander moves on to the next reasonable solution. Each approach has different strengths and weaknesses, and determining which approach is better in a given situation de- pends on the nature of the situation, particularly on how much time and information are available. The analytical approach may be appropriate for prehostility decisions about mobiliza- tion or contingency planning when time is not a factor and extensive information can be gathered. It may be useful in 102 --- Page 110 --- MCDP 6Command and Control Theory situations in which it is necessary to document or justify a de- cision or in decisions requiring complicated computations which simply cannot be done intuitively (such as in making decisions about supply rates). It may be appropriate when choosing from among several existing alternatives, as in equipmentacquisition, for example. Finally, an analytical approach may have some merit in situations in which com- manders are inexperienced or in which they face never.-be- fore-experienced problems. However, that said, the intuitive approach is more appropriate for the vast majority of typical tactical or operational decisions—decisions made in the fluid, rapidly changing conditions of war when time and uncertainty are critical factors, and creativity is a desirable trait.'8 We frequently associate intuitive decisionmaking with rapid/time-sensitive planning and analytical decisionmaking with deliberate planning. This may often be the case but not necessarily. For example, a thorough, deliberate planning ef- fort in advance of a crisis can provide the situational aware- ness that allows a commander to exercise effective intuitive decisionmaking. Conversely, the analytical approach of de- veloping and selecting from several courses of action may be done rapidly. The point is that the planning model or process we choose, and the decisionmaking approach that supports it, should be based upon the situation, the time available, the knowledge and situational awareness of the organization, and the commander's involvement in the planning and decision- making process. While the two approaches to decisionmaking 103 --- Page 111 --- Command and ControlMCDP 6 are conceptually distinct, they are rarely mutually exclusive in practice. CONCLUSION Our view of the true nature of war leads us to one of two re- sponses to dealing with the fundamental problem of com- mand:either pursuing certainty or coping with uncertainty. These responses lead to two distinctly different theories of command and control. Each theory in turn imposes its own requirements on the various aspects of command and con- trol—decisionmaking, communications, information manage- ment, planning, organization, training, education, doctrine, and so on—and so forms the basis for a distinct and compre- hensive approach to command and control. The question is: Which approach do we adopt? The Marine Corps' concept of command and control is based on accepting uncertainty as an undeniable fact and being able to operate effectively despite it. The Marine Corps' command and control system is thus built around mission command and control which allows us to create tempo, flexibility, and the ability to exploit opportuni- ties but which also requires us to decentralize and rely on low-level initiative. In the next chapter, we will discuss the features of such a command and control system. 104 --- Page 112 --- Chapter 3 Creating Effective Command and Control "Whoever can make and implement his decisions consistently faster gains a tremendous, often decisive advantage. Decision making thus becomes a time-competitive process, and timeli- ness of decisions becomes essential to generating tempo." —FMFM1, Warfighting --- Page 114 --- MCDP 6Creating Effective Command and Control H aving reached a common understanding of the nature of command and control and having laid out its key theo- ries, we can develop the characteristics of an effective com- mand and control system. How do we create effective command and control, both in our units and within the Marine Corps as a whole? Tm CHALLENGES TO TILE SYSTEM Before we discuss the features of our command and control system, it might help to review the challenges that the system, as a complex blend of people, information, and support, must face. What obstacles must our command and control system overcome and what must it accomplish? First and foremost, the system must deal effectively with the twin problems of uncertainty and time. It must be compatible with our doctrine of maneuver warfare. It must function effectively across a broad spectrum of conflicts and environments—that is,in "any clime and place." Moreover, while designed principally to work effectively in war, it should also apply to peacetime activities, operational or administrative. Our command and control must improve our ability to gen- erate a higher tempo of action than the enemy. It should help us adapt to rapidly changing situations and exploit fleeting opportunities. It should allow us to withstand disruptions of 107 --- Page 115 --- Command and ControlMCDP 6 all kinds, created by the enemy, the environment, or our- selves, since we recognize that disruption will be a normal course of events. It should help to gather information quickly, accurately, and selectively and to get the right information to the right person at the right time and in the right form—with- out creating information overload. It should improve our abil- ity to build and share situational awareness. Our command and control should help provide insight into the nature of the problem facing us and into the nature and designs of our enemy. It should help us to identify critical en- emy vulnerabilities and should provide the means for focus- ing our efforts against those vulnerabilities. At the same time, it should help conceal our true designs from the enemy. It should help establish goals which are both meaningful and practicable, and it should help devise workable, flexible plans to accomplish those goals. It should facilitate making timely and sound decisions de- spite incomplete and unclear information, and it should pro- vide the means to modify those decisions quickly. It should allow us to monitor events closely enough to ensure proper execution, yet without interfering with subordinates' actions. It should help us communicate instructions quickly, clearly, and concisely and in a way that provides subordinates the necessary guidance without inhibiting their initiative. With this in mind, what should such a command and con- trol system look like? 108 --- Page 116 --- MCDP 6Creating Effective Command and Control MISSION COMMAND AN)) CONTROL First and foremost, our approach should be based on mission command and control. Mission command and control is cen- tral to maneuver warfare. We realize that the specific combi- nation of command and control methods we employ in a particular situation depends on the unique requirements of that situation. We also realize that, within an overall mission approach, detailed command and control may be preferable for certain procedural or technical tasks. That said, however, for the overall command and control of military actions, we should use mission command and control as much as the situation allows. Why? Mission command and control deals better with the fundamental problems of uncertainty and time. Since we recognize that precision and certainty are unattain- able in war anyway, we sacrifice them for speed and agility. Mission command and control offers the flexibility to deal with rapidly changing situations and to exploit fleeting win- dows of opportunity. It provides for the degree of cooperation necessary to achieve harmony of effort yet gives commanders at all levels the latitude to act with initiative and boldness. Mission command and control relies on the use of mission tactics in which seniors assign missions and explain the un- derlying intent but leave subordinates as free as possible to choose the manner of accomplishment. Commanders seek to exercise a sort of command by influence, issuing broad guid- ance rather than detailed directions or directives. The higher 109 --- Page 117 --- Command and ControlMCDP 6 the level of command, the more general should be the super- vision and the less the burden of detail. Commanders reserve the use of close personal supervision to intervene in subordi- nate's actions only in exceptional cases. Thus all commanders in their own spheres are accustomed to the full exercise of authority and the free application of judgment and imagina- tion.' Mission command and control thus seeks to maximize low-level initiative while achieving a high level of coopera- tion in order to obtain better battlefield results. Orders should include restrictive control measures and should prescribe the manner of execution only to the degree needed to provide necessary coordination that cannot be achieved any other way. Orders should be as brief and as sim- ple as possible, relying on subordinates to work out the de- tails of execution and to effect the necessary coordination. Mission command and control thus relies on lateral coordina- tion between units as well as communications up and down the chain. The aim is not to increase our capacily to perform com- mand and control. It is not more command and control that we are after. Instead, we seek to decrease the amount of com- mand and control that we need. We do this by replacing coercive command and control methods with spontaneous, self-disciplined cooperation based on low-level initiative, a commonly understood commander's intent, mutual trust, and implicit understanding and communications. --- Page 118 --- MCDP 6Creating Effective Command and Control LOW-LEVEL Th1TIAT1VE Initiative is an essential element of mission command and control since subordinates must be able to act without instruc- tions. Our warfare doctrine emphasizes seeking and rapidly exploiting fleeting opportunities, possible only through low- level initiative. Initiative hinges on distributing the authority to decide and act throughout an organization rather than lo- calizing it in one spot. And as we have already discussed, where there is authority, there is also responsibility. Being free to act on their own authority, subordinates must accept the corresponding responsibility to act. Our command and control must be biased toward decision and action at all levels. Put another way, the command and control process must be self-starting at every level of com- mand as all commanders within their own spheres act upon the need for action rather than only on orders from above. It is important to point out that initiative does not mean that subordinates are free to act without regard to guidance from above. In fact, initiative places a special burden on sub- ordinates, requiring that they always keep the larger situation in mind and act in consonance with their senior's intent. The freedom to act with initiative thus implies a greater obliga- tion to act in a disciplined and responsible way. Initiative places a greater burden on the senior as well. Delegating authority to subordinates does not absolve higher command- 111 --- Page 119 --- Command and ControlMCDP 6 ers of ultimate responsibility. They must frame their guidance in such a way that provides subordinates sufficient under- standing to act in consonance with their desires while not re- stricting freedom of action. Commanders must be adept at expressing their desires clearly and forcefiilly—a skill that re- quires practice. Beyond its tactical utility, initiative has an important psy- chological effect on the members of an organization. Recog- nizing what needs to be done and taking the action necessary to succeed is a satisfying experience and a powerful stimulant to human endeavor. People not merely carrying out orders but acting on their own initiative feel a greater responsibility for the outcome and will naturally act with greater vigor. Thus, initiative distributed throughout is a source of great strength and energy for any organization, especially in times of crisis.2 As we emphasize initiative, we must recognize that subor- dinates will sometimes take unexpected actions, thus impos- ing on commanders a willingness to accept greater uncertain- ty with regard to the actionsof their subordinates. Colnt4rER's INTENT In a decentralized command and control system, without a common vision there can be no unity of effort; the various ac- --- Page 120 --- MCDP 6Creating Effective Command and Control tions will lack cohesion. Without a commander's intent to ex- press that common vision, there simply can be no mission command and control. There are two parts to any mission: the task to be accom- plished and the reason, or intent. The task describes the action to be taken while the intent describes the desired result of the action. Of the two, the intent is predominant. While a situa- tion may change, making the task obsolete, the intent is more enduring and continues to guide our actions. Understanding our commander's intent allows us to exercise initiative in har- mony with the commander's desires. The commander's intent should thus pull the various sepa- rate actions of the force together, establishing an underlying purpose and focus. It should provide topsight. In so doing, it should provide the logic that allows subordinates each to act according to their unique circumstances while maintaining harmony with one another and the higher commander's aim. While assigned tasks may be overcome by events, the com- mander's intent should allow subordinates to act with initia- tive even in the face of disorder and change. In a system based on mission command and control, pro- viding intent is a prime responsibility of command and an es- sential means of leading the organization. --- Page 121 --- Command and ControlMCDP 6 M!rruAJ. TRUST Mission command and control demands mutual trust among all commanders, staffs, and Marines—confidence in the abili- ties and judgment of subordinates, peers, and seniors. Trust is the cornerstone of cooperation. It is a function of familiarity and respect. A senior trusts subordinates to carry out the as- signed missions competently with minimal supervision, act in consonance with the overall intent, report developments as necessary, and effect the necessary coordination. Subordi- nates meanwhile trust that the senior will provide the neces- sary guidance and will support them loyally and fully, even when they make mistakes. Trust has a reverse side:it must be earned as well as given. We earn the trust of others by demonstrating compe- tence, a sense of responsibility, loyalty, and self-discipline. This last is essential. Discipline is of fundamental importance in any military endeavor, and strict military discipline re- mains a pillar of command authority. But since mission com- mand and control is decentralized rather than centralized and spontaneous rather than coercive, discipline is not only im- posed from above; it must also be generated from within. In order to earn a senior's trust, subordinates must demon- strate the self-discipline to accomplish the mission with mini- mal supervision and to act always in accord with the larger intent. Seniors, in order to earn subordinates' trust, must like- wise demonstrate that they will provide the subordinate the --- Page 122 --- MCDP 6Creating Effective Command and Control framework within which to act and will support and protect subordinates in every way as they exercise initiative. Mutual trust also has a positive effect on morale: it in- creases the individual's identity with the group and its goals. Mutual trust thus contributes to a supportive, cooperative en- vironment. IMPLICIT UNDERSTANDING AND COMMUNICATION The final essential ingredients of effective mission command and control are implicit understanding and communication which are the basis for cooperation and coordination in ma- neuver warfare.3 These intangible human abilities allow us to harmonize our actions intuitively with others. Implicit understanding and communication do not occur automatically. They are abilities we must actively foster and are the product of a common ethos and repeated practice—as with the members of a basketball team who think and move as one or the members of a jazz band who can improvise freely without losing their cohesion. Gaining this special state of organizational effectiveness has significant implications for doctrine, education, and training, as we will discuss. --- Page 123 --- Command and ControlMCDP 6 DEcrsIoiAxi1G Effective decisionmaking at all levels is essential to effective command and control. Several general principles apply. First, since war is a clash between opposing wills, all decisionmak- ing must first take our enemies into account, recognizing that while we are trying to impose our will on them, they are try- ing to do the same to us. Second, whoever can make and im- plement decisions faster, even to a small degree, gains a tremendous advantage. The ability to make decisions quickly on the basis of incomplete information is essential. Third, a military decision is not merely the product of a mathematical computation, but requires the intuitive and analytical ability to recognize the essence of a given problem and the creative ability to devise a practical solution. All Marine decisionmak- ers must demonstrate these intuitive, analytical, and creative skills which are the products of experience, intelligence, bold- ness, and perception. Fourth, since all decisions must be made in the-face of uncertainty and since every situation is unique, there is no perfect solution to any battlefield problem; we should not agonize over one. We should adopt a promising scheme with an acceptable degree of risk, and do it more quickly than our foe. As General George Patton said,"A good plan violently executed Now is better than a perfect plan next week."4 And finally, in general, the lower the eche- --- Page 124 --- MCDP 6Creating Effective Command and Control Ion of command, the faster and more direct is the decision process. A small-unit leader's decisions are based on factors usually observed firsthand. At successively higher echelons of command, the commander is further removed from events by time and distance. As a consequence, the lower we can push the decisionmaking threshold, the faster will be the deci- sion cycle. Maneuver warfare requires a decisionmaking approach that is appropriate to each situation. We must be able to adopt and combine the various aspects of both intuitive and analytical decisionmaking as required. Because uncertainty and time will drive most military decisions, we should emphasize in- tuitive decisionmaking as the norm and should develop our leaders accordingly. Emphasizing experienced judgment and intuition over deliberate analysis, the intuitive approach helps to generate tempo and to provide the flexibility to deal with uncertainty. Moreover, the intuitive approach is consistent with our view that there is no perfect solution to battlefield problems and with our belief that Marines at all levels are ca- pable of sound judgment. However, understanding the factors that favor analytical decisionmaking—especially when time is not a critical factor—we should be able to adopt an analyti- cal approach or to reinforce intuitive decisionmaking with more methodical analysis. --- Page 125 --- Command and ControlMCDP 6 INFORMATION MANAGEMENT Our management of information should facilitate the rapid, distributed, and unconstrained flow of information in all di- rections. At the same time, it should allow us to discriminate as to importance, quality, and timeliness as a means of pro- viding focus and preventing information overload. It should enhance the ability of all commanders to communicate a con- cept and intent with clarity, intensity, and speed. We should supply information, as much as possible, in the form of meaningful images rather than as masses of data. This means, among other things, that our system must have the means of filtering, fusing, and prioritizing information. By filtering we mean assessing the value of information and culling out that which is not pertinent or important. By fusing we mean integrating information into an easily usable form and to an appropriate level of detail. And by prioritizing we mean expediting the flow of information according to impor- tance. All information management should focus on critical information requirements. This demands vision on the part of the commander and understanding on the part of subordinates in order to recognize critical information when they see it. Our command and control system should make use of all the various channels and methods by which information flows—implicit as well as explicit and informal as well as formal. Our system must facilitate communications in all --- Page 126 --- MCDP 6Creating Effective Command and Control directions, not only vertically within the chain of command, and should ensure that information flow is interactive rather than one-way. Our system should provide redundant channels as a safeguard against disruption and battle damage; which channel information follows is less important than whether it reaches the right destination. Since information is changed by each person who han- dles it, important information should pass directly between principal users, eliminating intermediaries, such as equipment operators or clerks. Wherever possible, person-to-person in- formation should be communicated by word of mouth and face-to-face since humans communicate not only by what they say but also by how they say it. The desire to have prin- cipals communicate directly and by voice does not mean that we do not need to keep a record of communications; perma- nent records can be important as a means of affirming under- standing and for reasons of later study and critique. Our information management system should be a hybrid exhibiting the judicious combination of broadcast and point- to-point transmission and supply-push and demand-pull.5 Generic information of value to many users at a variety of echelons may be broadcast, the transmission method which reaches the broadest audience most quickly. However, we must exercise discipline with respect to broadcast transmis- sions to avoid the danger of information overload. In com- parison, we shouldusepoint-to-pointtransmissionfor 119 --- Page 127 --- Command and ControlMCDP 6 information that needs to be tailored to suit the needs of indi- vidual users. Our information management system should also combine the best characteristics of supply-push and demand-pull. We recognize that supply-push is the most efficient way to pro- vide much of the information needed routinely—whether broadcast or point-to-point. Through the implicit understand- ing and shared images of its members, the system should at- tempt to anticipate commanders' needs and should attempt to push routine information to an easily accessible, local data base. Commanders then pull from the base only that informa- tion they need. In this way, we avoid the danger of informa- tion overload associated with supply-push and broadcast and circumvent some of the delays normally associated with demand-pull. (See figure 10.) We also recognize that commanders will likely be unaware of the need for certain information, so we must ensure that truly critical, time-sensitive information is pushed directly to them without delay, even if it means skipping intermediate echelons of command. Echelon-skipping does not mean, how- ever, that intermediate echelons are left uninformed. After critical information has passed directly between the primarily concerned echelons, both those echelons should inform inter- mediates by normal channels. 120 --- Page 128 --- MCDP 6Creating Effective Command and ControJ Figure10. Hybrid information management system. Additionally,since no system can effectively anticipate all infonnation needs, commanders must have available directed telescopes by which they can satisfy their own information needs quickly. It is important, however, that the directed tele- scope not interfere (or be perceived to interfere) with the nor- mal functioning of the chain of command: the perception of spying or intruding on the province of subordinate command- ers can damage the vital trust between senior and subordinate. t2 1 --- Page 129 --- Command and ControlMCDP 6 LEADERSHIP Becausepeople are the first and most important element of our command and control system, strong and effective leader- ship is of essential importance to our command and control. Mission command and control requires predominantly a per- suasive or delegating approach to leadership. It becomes the role of the leaders to motivate Marines to perform to the high- est standards and to instill self-discipline. Leadership is thus a matter of enlisting the committed, enthusiastic, and loyal per- formance of subordinates, both as a habitual quality and in support of each specific mission. A good part of this comes from keeping subordinates informed and from one's own demonstration of commitment. Mission command and control does not imply a deperson- alized or detached demeanor. Since leaders who employ mis- sion tactics are not overly involved in the details of execution, one of their primary roles will thus be to provide the intent which holds together the decentralized actions of subordi- nates. Another important role of leadership will be to create a close-knit sense of team which is essential to developing trust and understanding within the organization. Leaders should re- inforce the common core values which are the basis for im- plicit understanding and trust. Leaders should strive to create an atmosphere of mutual support in which subordinates are 122 --- Page 130 --- MCDP 6Creating Effective Command and Control encouraged to demonstrate initiative and to effect the neces- sary coordination locally. Importantly, this means avoiding a "zero-defects" mentality which tends to penalize initiative. Leadership also becomes a matter of developing subordi- nate maturity—which means engendering in subordinates a willingness to exercise initiative, the judgment to act wisely, and an eagerness to accept responsibility. Leader-as-teacher is an essential component of our approach to leadership. PLAIMNG Planningis an essential element of effective command and control. Our philosophy of command and control calls for planning methods that are based on the particulars of each situation, especially on the nature of the activity being planned. In general, we should not think of planning as a scripting process which establishes specific actions to be taken and often establishes timetables for those actions. This approach seeks to narrow possibilities in order to minimize uncertainty and simplifypreparations and coordination. Rather, we should view planning as a learning process which helps us understand how to exploit the various possibilities an uncertain future may hold. The intent should be to maximize opportunities in order to generate freedom of action and not to minimize possibilities in order to simplify coordination. 123 --- Page 131 --- Command and ControlMCDP 6 Whether done rapidly or deliberately, effective planning requires a sensitive awareness and judicious use of time. If time is available, there can be little excuse for not planning adequately. A company commander who spends an hour de- liberately developing a detailed plan in the heat of a crisis when seconds matter is no better than a division commander who has several days to prepare for an amphibious landing and hastily develops an ill-conceived ship-to-shore plan. Just because time may be available does not mean that we should use it to develop lengthy, detailed directives. Elaborateness and detail are not generally measures of effective plans. In- stead, directives should convey the minimumamountof in- struction necessary for execution. Directives should be as clear, simple, and concise as each situation permits. Planning should be participatory.The main bcnefits of planning are not from consuming the product but from engag- ing in the process. In other words, the planning matters more than the plan. We should view any plan as merely a common starting point from which to adapt as the situation requires and not as a script which must be followed. We should think of the plan as a scheme for solving a problem. Since the fu- ture will always be uncertain, plans must be flexible and adaptable, allowing the opportunity to pursue a variety of options. Effective planning must involve an appreciation for time horizons. We must project far enough into the future so that we can maintain the initiative and prepare adequately for 124 --- Page 132 --- MCDP 6Creating Effective Command and Control upcoming action, but not so far into the future that plans will have little in common with actual developments. Effective planning should facilitate shaping the conditions of the situa- tion to our advantage while preserving freedom to adapt quickly to real events. As actions approach and our ability to influence them grows, planning should have helped us de- velop an appreciation for the situation and get into a position to exploit it. As with decisionniaking, we should decentralize execution planning to the lowest possible levels so that those who must execute have the freedom to develop their own plans. A plan should dictate a subordinate's actions only to the minimum degree essential to provide necessary coordination unattain- able any other way. Ideally, rather than dictating a subordi- nate's actions, a good plan should actually create opportuni- ties for the subordinate to act with initiative. Without question, planning is an important and valuable part of command and control. However, we must guard against overcontrol and mechanical thinking. A properly framed commander's intent and effective commander's plan- ning guidance create plans which foster the environment for subordinate commanders to exercise initiative to create tempo while allowing for flexibility within execution of operations. The object of planning is to provide options for the com- mander to face the future with confidence. The measure of a good plan is not whether it transpires as designed but whether it facilitates effective action in the face of unforeseen events. 125 --- Page 133 --- Command and ControlMCDP 6 FOCUSiNG COMMAI1) AND CONTROL The focus of the command and control effort should reflect the overall focus of efforts. We should focus the command and control effort on critical tasks and at critical times and places. We can do this by a variety of means. We concentrate information-gathering assets and other command and control resources where they are needed most. We concentrate plan- ning, coordination, analysis, and other command and control activities on the most important tasks, and we exercise econ- omy elsewhere. We prioritize information requirements and concentrate gathering, processing, and communications on the critical elements. We filter, prioritize, and fuse informa- tion to ensure that critical, time-sensitive information moves quickly and effectively and that less important information does not clutter communications channels. We manage that most precious of all commodities, time, to ensure that the most important tasks receive our earliest and utmost attention. We especially ensure that commanders devote their time and energies only to critical tasks, and that they are protected against routine distractions. The commander should do only those things which only the commander can do or which no- body else can do adequately. Routine tasks must be delegated to others. A key way commanders can provide focus is by personal attention and presence. In the words of Field Marshal Sir William Slim, "One of the most valuable qualities of a 126 --- Page 134 --- MCDP 6Creating Effective Command and Control commander is the flair for putting himself in the right place at the vital time." As we have mentioned, by positioning them.. selves at the critical spot, commanders can observe events more directly and avoid the delays and distortions that occur as information fitters up the chain of command. In so doing, commanders can gain firsthand the essential appreciation for the situation which can rarely be gained any other way. Equally important, they can influence events more directly and avoid the delays and distortions that occur as information filters down the chain of command. By their personal pres- ence, commanders can provide the leadership that is so essen- tial to success in war. And simply by the moral authority that their presence commands, commanders direct emphasis to the critical spot and focus efforts on the critical task. We have discussed the need to gain several different im- ages. Commanders go wherever they must to get the most im- portant image. For the closeup image, this often means at the front—which does. not necessarily mean at the forwardmost point of contact on the ground, but wherever the critical ac- tion is taking place or the critical situation is developing. For ground commanders, even senior ones, this may in fact mean at or near the point of contact. But for others, and even for ground commanders, this may mean with a subordinate com- mander in the critical sector—in a ready room listening to flight debriefs during an important phase of an air operation, at a critical point along a route of march, or in an aircraft fly- ing over the battlefield. If the critical view at a particular mo- ment is the overall picture, the commander may want to be in 127 --- Page 135 --- Command and ControlMCDP 6 the command post's operations center, piecing together vari- ous reports from far-flung sources, or even at a higher head- quarters, learning about the larger situation (although in general it is better for senior commanders to come forward than for subordinate commanders to go rearward to exchange information). And for that matter, if a commander is trying to get inside the mind of an adversary who has made a bold and unexpected move that has shattered situational awareness, the best place may be sequestered from distractions,sitting against a tree, alone with a map. Our philosophy of command calls for energetic and active commanders with a flair, as Slim says, for being in the critical place, lending leadership, judgment, and authority wherever it is needed most. The commander might start at the command post to piece together an overall image and supervise the de- velopment of the plan, but should then usually move forward to supervise execution at the critical spot, returning to the command post only long enough to regenerate an image of the overall situation before moving out again to the next criti- cal spot. The important point is that commanders must not feel tied to the command post, unable to leave it for fear of missing a valuable report—especially since modem commu- nications increasingly allow commanders to stay informed even when away from the command post. When commanders leave the command post, it is imperative that they empower the staff to act on their behalf. The staff must be able to act with initiative when the commander is away and therefore must understand the commander's estimate of the situation, 128 --- Page 136 --- MCDP 6Creating Effective Command and Control overall intent, and designs. Mutual trust and implicit under- standing apply to the staff as much as to subordinate com- manders. Commanders who do not empower the staff to act on their behalf will become prisoners in their own headquar- ters, out of touch with reality and limited in their ability to in- fluence events. TiuCOMMANDAND CONTROL SUPPORT STRUCTURE It is important to keep in mind that the command and control support structure merely provides the supporting framework for our command and control; it does not constitute the sys- tem itself. The sole purpose of the support structure is to as- sist people in recognizing what needs to be done and in taking appropriate action. In addition to supporting our approach to command and control, the components of our command and control support structure must be compatible with one an- other. And since people are the driving element behind com- mand and control, the components of the structure, together and alone, must be user-friendly—that is, designed first and always with people in mind. 129 --- Page 137 --- Command and ControlMCDP 6 TRAINING, EDUCATION, AND DOCTRINE Collectively, training, education, and doctrine prepare people for the roles they play in command and control. First, since mission command and control demands initiative and sound decisionmaking at all levels, training, education, and doctrine must aim at fostering initiative and improving decisionmak- ing ability among all Marines. It is not enough to allow initia- tive; we must actively encourage and demand an eagerness to accept responsibility. This means that we must develop an in- stitutional prejudice for tolerating mistakes of action but not inaction. Training and education should seek to develop in leaders the pattern-recognition skills that are essential to in- tuitive decisionmaking. Second, training, education, and doctrine must prepare Marines to function effectively in varying environments amid uncertainty and disorder and with limited time. Exercise sce- narios should purposely include elements of disorder and un- certainty—an unexpected development or mission change, as examples. Field exercises and command post exercises should purposely include disruption of command and control, for ex- ample, "destruction" of a main command post or loss of com- munications during a critical phase of an evolution. Planning exercises should incorporate severe time limits to simulate stress and tempo. As Field Marshal Erwin Rommel said, "A commander must accustom his staff to a high tempo from the outset, and continuously keep them up to it." --- Page 138 --- MCDP 6Creating Effective Command and Control Third, education and training should teach the appropriate use of techniques and procedures. Training should provide techniques and procedures which emphasizeflexibility, speed, and adaptability—fast and simple staff planning mod- els, for example. Education should provide an understanding of when to apply different techniques and procedures—when to use intuitive or analytical decisionmaking techniques, for example. Last and perhaps most important, training, education, and doctrine should provide a shared ethos, common experiences, and a shared way of thinking as the basis for the trust, cohe- sion, and implicit communication that are essential to maneu- ver warfare command and control. They should establish a common perspective on how Marines approach the problems of command and control. PROCEDURES Used properly, procedures can be a source of organizational competence—by improving a staff's efficiency or by increas- ing planning tempo, for example. Procedures can be espe- cially useful to improve the coordination among several people who must cooperate in the accomplishment of repeti- tive tasks—such as the internal functioning of a combat op- erations center. Used improperly, however, procedures can 131 --- Page 139 --- Command and ControlMCDP 6 have the opposite effect: applied blindly to the wrong types of tasks or the wrong situations, they can lead to ineffective, even dysfunctional performance. We must recognize that procedures apply only to rote or mechanical tasks. They are not acts of judgment, nor are they meant to replace the need for judgment. The purpose of pro- cedures "is not to restrict human judgment, but to free it for the tasks only it can perform." 6 Wemust keep in mind that procedures are merely tools to be used, modified, or dis- carded as the situation requires. They are not rules which we must follow slavishly. Our command and control procedures should be designed for simplicity and speed. They should be designed for sim- plicity so that we can master them easily and perform them quickly and smoothly under conditions of extreme stress. They should be designed for speed so that we can generate tempo. Streamlined staff planning sequences, for example, are preferable to deliberate, elaborate ones. The standard should be simple models which we can expand if time and circumstances permit, rather than inherently complicated models which we try to compress when time is short—which is likely to be most of the time. As Second World War Ger- man General Hermann Balck used to say to his staff, "Don't work hard, work fast." 132 --- Page 140 --- MCDP 6Creating Effective Command and Control MANPOWER Since people are the first and driving element of our com- mand and control system, effective manpower management is essential to command and control. Since mission command and control relies heavily on individual skills and judgment, our manpower management system should recognize that all Marines of a given grade are not interchangeable and should seek to put the right person in the right billet based on spe- cific ability and temperament. Additionally, the manpower management system should seek to achieve personnel stabil- ity within units and staffs as a means of fostering the cohe- sion, teamwork, and implicit understanding that are vital to mission command and control. We recognize that casualties in war will take a toll on personnel stability, but the greater stability a unit has initially, the better it will absorb those casualties and incorporate replacements. ORGANIZATION The general aims of organization with regard to command and control should be to create unity of effort, reasonable spans of control, cohesive mission teams, and effective infor- mation distribution. Organization should not inhibit commu- nications in any way but instead should facilitate the rapid 133 --- Page 141 --- Command and ControlMCDP 6 distribution of information in all directions and should pro- vide feedback channels. In general, we should take a flexible approach to organiza- tion, maintaining the capability to task-organize our forces to suit the situation which might include the creation of nonstan- dard and temporary task groupings. However, the commander must reconcile this desire for organizational flexibility with the need to create implicit understanding and mutual trust which are the product of familiarity and stable working rela- tionships. Mission command and control requires the creation of self- reliant task groups capable of acting semiautonomously. By task-organizing into self-reliant task groups, we increase each commander's freedom of action and at the same time de- crease the need for centralized coordination of support. We should seek to strike a balance between "width" and "depth" so that the organization is suited to the particular situation. The aim is to flatten the organization to the greatest extent compatible with reasonable spans of control. Com- manders should have the flexibility to eliminate or bypass se- lected echelons of command or staff as appropriate in order to improve operational tempo. Additionally, it is not necessary that all echelons of command exercise all functions of com- mand. Just as we task-organize our force, so should we task- organize our command and control structure. 134 --- Page 142 --- MCDP 6Creating Effective Command and Control A word is in order about the size of staffs. The larger and more compartmented the staff, the more information it re- quires to function. This increase in information in turn re- quires an even larger staff, and the result is a spiraling increase in size. However, the larger a command and control organization, the longer it generally takes that organization to perform its functions. In the words of General William T. Sherman, "A bulky staff implies a division of responsibility, slowness of action and indecision, whereas a small staff im- plies activity and concentration of purpose."Also, a large staff takes up more space, emits a larger electromagnetic sig- nature, and is less mobile than a small one, and consequently is more vulnerable to detection and attack. A large staff, with numerous specialists, may be more capable of detailed analy- sis and planning than a small one, but we have already estab- lishedthat we generally value speed and agility over precision and certainty. We should therefore seek to keep the size of staffs to a minimum in order to facilitate a high oper- ating tempo and to minimize the space and facilities that the headquarters requires. The ideal staff would be so austere it could not exercise fully detailed command and control. EQuipi'LENTANDTECHNOLOGY Equipment, to include facilities, is an integral part of any command and control support structure, but we must re- 135 --- Page 143 --- Command and ControlMCDP 6 member that it is only one component. As we have men- tioned, there are two dangers in regard to command and con- trol equipment, the first being an overreliance on technology and the second being a failure to make proper use of techno- logical capabilities. The aim is to strike a balance that gets the most out of our equipment and at the same time integrates technology properly with the other components of the system. We believe very strongly that the object of technology is not to reduce the role of people in the command and control process, but rather to enhance their performance—although technology should allow us to decrease the number of people involved in the process. As a first priority, equipment and fa- cilities should be user-friendly. Technology should seek to automate routine functions which machines can accomplish more efficiently than people in order to free people to focus on the aspects of command and control which require judg- ment and intuition. We may even use technology to assist us in those human activities so long as we do not make the mis- take of trying to replace the person who can think with the machine that cannot. Command and control equipment should help improve the flow and value of information within the system. But as we have said repeatedly, improving information is not simply a matter of increasing volume; itis also a matter of quality, timing, location, and form. To the greatest extent possible, communications equipment should connect principals di- rectly, minimizing the need for specialized operators. Ad- 136 --- Page 144 --- MCDP 6Creating Effective Command and Control ditionally, equipment should minimize the input burden placed on people; ideally, the input of information into the system should be automatic. Last, but hardly least, techno- logical developments should focus on presenting information in a way that is most useful to humans—that is, in the form of meaningful visual images rather than lists of data. As with all the components of our command and control support structure,our command and control equipment should be consistent with our overall approach to command and control. For example, equipment that facilitates or en- courages the micromanagement of subordinate units is incon- sistent with our command and control philosophy. Moreover, such technological capability tends to fix the senior's atten- tion at too low a level of detail. A regimental commander, for example, does not as a rule need to keep track of the movements of every squad (although with position-locating technology it may be a temptation); a regimental commander needs a more general appreciation for the flow of action. Commanders who focus at too low a level of detail (whether because the technology tempts them to or not) risk losing sight of the larger picture. The reality of technological development is that equipment which improves the ability to monitor what is happening may also increase the temptation and the means to try to direct what is happening. Consequently, increased capability on the part of equipment brings with it the need for increased under- standing and discipline on the part of users. Just because our 137 --- Page 145 --- Command and ControlMCDP 6 technology allows us to micromanage does not mean that we should. CONCLUSION Our approach to command and control recognizes and accepts war as a complex, uncertain, disorderly, and time-competitive clash of wills and seeks to provide the commander the best means to win in that environment. We seek to exploit trust, cooperation, judgment, focus, and implicit understanding to lessen the effects of the uncertainty and friction that are con- sequences of war's nature. We rely on mission command and control to provide the flexibility and responsiveness to deal with uncertainty and to generate the tempo which we recog- nize is a key element of success in war. We focus on the value and timeliness of information, rather than on the amount, and on getting that information to the right people in the right form. We seek to strike a workable balance among people, procedures, and technology, but we recognize that our greatest command and control resource is the common ethos and the resulting bond shared by all Marines. 138 --- Page 146 --- MCDP 6Notes Notes Epigraphs: The quotation on page 33 is from Carl von Clausewitz, On War,Book1, chapter 6. The quotation on page 61 is from Martin vanCreveld,Commandin War, p.269. The quotation on page 105 is from FMFM 1, Warfighting, p. 69. The Nature of Command and Control 1.Command and control the business of the commander: In Joint Pub 1-02, DepartmentofDefense Dictionary of Military and Associated Terms, defmed as: "The exercise of authority and direc- tion by a properly designated commander over assigned forces in the accomplishment of the mission. Command and control functions are performed through an arrangement of personnel, equipment, communications, facilities, and procedures employed by a com- mander in planning, directing, coordinating, and controlling forces and operations in the accomplishment of the mission." 2.Authority and responsibility: Henri Fayol, GeneralandIn- dustrial Management (Pitman Publishing Corp., 1949), pp. 2 1—22 3.The traditional view: Command in Joint Pub 1-02 is de- fmed as "the authority that a commander in the Military Service lawfully exercises over subordinates by virtue of rank or assign- ment. Command includes the authority and responsibility for effec- tively using available resources and for planning the employment of, 139 --- Page 147 --- Command and ControlMCDP 6 organizing, directing, coordinating, and controlling military forces for the accomplishment of assigned missions. It also includes re- sponsibility for health, welfare, morale, and discipline of assigned personnel." Control in Joint Pub 1-02 is defmed in our context as "physical or psychological pressures exerted with the intent to as- sure that an agent or group will respond as directed." 4.Feedback as control: See Norbert Wiener, Cybernetics,or, Control and Communication in the Animal and the Machine, 2ded. (Cambridge, MA: MIT Press, 1962), pp. 95—115, and TheHuman Use of Human Beings: Cybernetics and Society (Boston:Houghton Mifflin, 1950),pp.12—15 and pp. 69—71. As applied to command and control: See John R. Boyd, "An Organic Design for Command and ControJ," ADiscourse on Winning and Losing, unpublishedlec- ture notes, 1987. 5.Theillusion of being "in control": Peter M. Senge, The Fffih Discipline: The Art and Practice of The Learning Organiza- tion (NewYork: Doubleday/Currency, 1990), pp. 190—193. 6.Command and control as a complex (adaptive) system: See M. Mitchell Waldrop, Complexity:The Emerging Science at the Edge of Order and Chaos (NewYork: Simon & Schuster, 1992); Roger Lewin, Complexity:Life on the Edge of Chaos (NewYork: Macmillan, 1992); or Kevin Kelly, Outof Control: The New Biol- ogy of Machines: The Rise of Neo-Biological Civilization (Reading, MA: Addison-Wesley,1994).Alsodescribedas"far-from- equilibrium, nonlinear" systems in Ilya Prigogine and Isabelle Sten- gers, OrderOut of Chaos: Man's New Dialogue with Nature (New York: Bantam Books, 1984) and Gregoire Nicolis and Ilya Prigog- i, ExploringComplexity: An Introduction (NewYork: W.H. Free- man & Co., 1989). --- Page 148 --- MCDP 6Notes 7."Success is not due simply to general causes...":Carl von Clausewitz, On War, trans by Michael Howard and Peter Paret (Princeton, NJ: Princeton University Press, 1984), 595. 8."Organic"versus"mechanistic"systems:T.Burns, "Mechanistic and Organismic Structures," in Derek Salman Pugh, comp., Organization Theory. Selected Readings (Harmondsworth, England: Penguin Books, 1971), pp. 43—55; David K. Banner and T. Elaine Gagné, Designing Effective Organizations: Traditional & Transformational Views (Thousand Oaks, CA: Sage Publications, 1995), pp. 152—194; Gareth Morgan, Images of Organization (Bev- erly Hills, CA: Sage Publications, 1986). 9."Command" and "control" as nouns and verbs: Thomas P. Coakley, Command and Control for War and Peace (Washington: NationalDefense University Press, 1992), p.17. 10.Information as a control parameter: Jeffrey R. Cooper, "Reduced Instruction Set Combat: Processes & Modeling." Presen- tation given at Headquarters Marine Corps, 5 Jan 95. 11.Command and control support structure:In Joint Pub 1-02: "Command and control system—The facilities, equipment, communications, procedures, and personnel essential to a com- mander for planning, directing, and controlling operations of as- signed forces pursuant to the missions assigned." 12.Coakley, p. 17. 141 --- Page 149 --- Command and ControlMCDP 6 13.Uncertainty as the defming feature of command:See Martin van Creveld, CommandinWar (Cambridge, MA: Harvard University Press, 1985),especiallychapters 1 and 8. 14. "War is the realm of uncertainty...":Carlvon Clausewitz, On War, p. 101. 15.Uncertainty as doubt which blocks action: See Ra'anan Lipshitz and Orna Strauss, "Coping with Uncertainty: A Naturalistic Decision Making Analysis," unpublished paper, 1996. Command and Control Theory 1.The OODA loop: John R. Boyd, "Patterns of Conflict" and "An Organic Design for Command and Control," A Discourse on Winning and Losing. The OODA loop is, naturally, a simplification of the command and control process (since we have already de- scribed command and control as a process characterized by feed- back and other complex interactions). It is not meant to provide a complete description of the various phases and interactions, but rather a basic conceptual model. Numerous individual interactions take place within and among each of the four basic steps. Any effort to divide a complex process like command and control into neat, se- quential steps is necessarily going to be partly artificial. Various other similar command and control models exist. We have selected the Boyd model becauseitiswidely known to many Marines. See also William S. Lmd, Maneuver Warfare Handbook (Boulder, CO: Westview Press, 1985),pp.4—6. 142 --- Page 150 --- MCDP 6Notes 2.The information (cognitive) hierarchy: Jeffrey R. Cooper, "The Coherent Battlefield—Removing the 'Fog of War.' "Unpub- lished paper, SRS Technologies, June 1993. Also Cooper, "Reduced Instruction Set Combat: Processes and Modeling." 3.Not only do people think in images, they understand best and are inspired most...:Thomas J. Peters, ThrivingonChaos: Handbook for a Management Revolution (New York: Alfred A. Knopf, 1988), p. 418. 4.Gavish:"There is no alternative...":quotedin Martin van Creveld, Command in War, p. 199. 5."Topsight":David Hillel Gelernter, Mirror Worlds, or, The Day Software Puts the Universe in a Shoebox—How It Will Hap- pen and What It Will Mean (New York: Oxford University Press, 1991), pp. 51—53. Gelernter argues that topsight is "the most pre- cious intellectual commodity known to man....Itis the quality that distinguishes genius in any field." (Italics in original.) 6.The directed telescope: Van Creveld, Command in War, p. 75 and pp. 255—57. See also Gary B. Griffm, The Directed Tele- scope: A Traditional Element of Effective Command, Combat In- stitute Studies Report No. 9 (Ft. Leavenworth, KS: Combat Studies Institute, U.S. Army Command and General Staff College, 1985). 7.Control as "coercive" or "spontaneous": Gregory D. Fos- ter, "Contemporary C2 Theory and Research: the Failed Quest for a Philosophy of Command," Defense Analysis, vol. 4, no. 3, Septem- ber 1988, p. 21!. 143 --- Page 151 --- Command and ControlMCDP 6 8.Command by personal direction or detailed directives: See Thomas J. Czerwinski, "Command and Control at the Crossroads," Marine Corps Gazette, October 1995. 9.Foster,p.211. 10.Authoritarian (Theory X) versus persuasive (Theory Y) leadership: Douglas McGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960), chapters 3 and 4. Situational Leadership Grid (telling, selling, participating, delegating) and follower matur- ity: Paul Hersey and Kenneth H. Blanchard, Management of Organ- izational Behavior, 2d ed. (Englewood Cliffs, NJ: Prentice-Hall, l972),p. 134. 11.Integrated teams (work groups): R. Likert, "The Principle of Supportive Relationships," in Derek Salmon Pugh, comp., Or- ganization Theory:Selected Readings (Harmondsworth, England: Penguin Books, 1971), pp. 279-304. Figure 5 adapted from Likert, p. 289. 12.Effective organizations characterized by intense communi- cations: Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence (New York: Harper & Row, 1982), p. 122. 13. On the relative importance of verbal and nonverbal commu- nication: Psychologist Dr. Albert Mehrabian has estimated that in face-to-face conversation the actual meaning of words accounts for a mere 7 percent of communication, nonverbal voice (such as tone, volume, or inflection) accounts for 38 percent, and visible signals (facial expression, body language, gestures, etc.) account for the re- 144 --- Page 152 --- MCDP 6Notes maining 55percentof the communication that takes place. Albert Mehrabian, NonverbalCommunication (Chicago:Aldine-Atherton, 1972), p. 182. 14.Supply-push/demand-pull and "demand-cascade":James P. Kahan, D. Robert Worley, and Cathleen Stasz, Understanding Commanders' Information Needs(Santa Monica, CA: Rand Corpo- ration, 1989), pp. 37—55. 15.The effects of uncertainty and time on decisionmaking: John F.Schmitt, "Observations on Decisionmaking in Battle," MarineCorps Gazette,March 1988, pp. 18—19. 16.Intuitive (naturalistic) versus analytical decisionmaking: Gary A. Klein, "Strategies of Decision Making," Military Review, May 1989, and "Naturalistic Models of C3 Decision Making," in Stuart E. Johnson, Alexander H. and Ilze S. Levis (eds.), Scienceof Command and Control(Washington: AFCEA International Press, 1988). 17."Satisfice" versus "optimize":Herbert A. Simon, "Ra- tional choice and the structure of the environment," Psychological Review, vol. 63, 1956, pp. 129—138. 18.Intuitive decisionmaking more appropriate for the vast ma- jority of tactical/operational decisions: A 1989 study by Gary A. Klein (based on 1985 observations) estimated that decision makers in a variety of disciplines use intuitive methods 87 percent of the time and analytical methods 13 percent of the time. Evidence now suggests that this study was actually biased in favor of analysis. More recent studies estimate the breakdown at more nearly 95 per- cent intuitive to 5 percent analytical. G. A. Klein, "Recognition- 145 --- Page 153 --- Command and ControlMCDP 6 Primed Decisions" in William B. Rouse (ed.), Advances in Man- Machine System Research (Greenwich, CT: JaiPress, 1989); G. L. Kaempf, S. Wolf, M. L. Thordsen, and G. Klein, Decision Mak- ing in the Aegis Combat Information Center (Fairbom, OH: Klein Associates, 1992); R. Pascual and S. Henderson, "Evidence of Natu- ralistic Decision Making in Command and Control" in C. Zsambok and G. Klein (eds.), Naturalistic Decision Making, forthcoming publication (Hilisdale, NJ:Lawrence Erlbaum Associates); Kath- leen Louise Mosier, Decision Making in the Air Transport Flight Deck: Process and Product, unpublished dissertation (Berkeley, CA: University of California, 1990). Creating Effective Command and Control 1.All commanders in their own spheres. ..:Spenser Wilkin- son, The Brain of an Army: A Popular Account of the German Gen- eral Staff(Westrninster: A. Constable, 1895), p. 106. 2.Initiative as a source of energy in crisis: Fayol, General and Industrial Management, p. 39. 3.Implicit understanding and communication: Boyd, "An Or- ganic Design for Command and Control," p. 18. 4."A good plan violently executed...": GeorgeS. Patton, WarAs We Knew It (New York: Bantam Books, 1980), p. 335. 5.Hybrid information management: Kahan, etal.,Under- standing Commanders'Information Needs, pp. 66-67. 146 --- Page 154 --- MCDP 6Notes 6.The purpose of procedures "not to restrict human judgment .":RichardE. Simpkin, Race to the Sw/i: Thoughts on Twenty- First Century Warfare (London: Brassey's Defence Publishers, 1985), p. 239. 7."A bulky staff implies. ..":William1. Sherman, Mem- oirs of General William T. Sherman (New York: Da Capo Press, 1984), p. 402. 147 GPO1996—171—637QL 3